Embedded GSOC Analyst

About Sibylline

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high‑quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast‑growing working environment, offering employees ever greater exposure to high‑profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well‑regarded analysts within the broader industry.

• Self‑motivated, and auto‑improving individuals who can couple initiative and boldness with good judgement
• Excellent written and spoken English
• Clarity of thought and analytical flair
• Strong, demonstrable interest in security and intelligence
• The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
• Excellent attention to detail

We are looking for a GSOC Analyst to join us in an embedded role within a client’s security team. The GSOC Analyst is primarily tasked with alarm management, customer service, facilities support, and incident response as part of a 24/7 security operations team.

The GSOC Analyst will also participate in enhancing the team’s threat intelligence capability for determining the likelihood and impact of threats against the client’s people, assets, operations, and reputation (such as civil unrest, crime, terrorism, extreme weather, health hazards, or technical failures). This role would particularly suit a recent or imminent graduate, early‑career security professional, or anyone with an interest in getting into the security industry.

The GSOC uses a variety of tools such as global access control and alarm monitoring systems, integrated video monitoring systems, enhanced visitor management systems, and in‑house applications used to detect threats and incidents that may impact the company. Applicants must be willing to work in a fast‑paced, hands‑on environment, with the ability to research and analyse a wide range of information and create analysis in accordance with strict deadlines.

This position requires the ability to work on weekends and holidays on a rotation schedule; the shift we are hiring for is the Grave Shift Tues‑Sat. You must be a self‑starter, with the ability to work both independently and as part of a team. Whilst the GSOC Supervisor and Manager will provide daily supervision, the GSOC Operator will also have full access to Sibylline’s embedded management team.

Full support and guidance will be provided from our head office, including training and professional development.

• Provide excellent customer service and ensure timely response to incidents, alarms, notifications, and calls for service.
• CCTV and alarm monitoring escalation and triage requests.
• Evaluate and process information received from all available sources, and respond with appropriate communication, analytic reporting, and incident response procedures.
• Ensure all forms of communication, such as written reports, emails, phone conversations, and personal interactions are conducted in a confidential, courteous, and professional manner and documented appropriately.
• Maintain knowledge of the GSOC specific standard operating procedures.
• Manage physical security and control functions at designated locations.
• Communicate security issues or emergency situations by escalating information to department leadership, local law enforcement, emergency services such as EMT and fire departments.
• Participate regularly in security/safety training programs to stay current on critical GSOC responsibilities and competencies inclusive of drills and tabletop exercises.
• Engage with Sibylline Intel Ops and other embedded teams to enhance skills, knowledge and best practices, with a view to developing new intelligence products for the client.
• Other duties as assigned.

• Highly attentive, organized, and detail‑oriented with…