Manager - Strategic and Operational Risk Management; NY

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success.

With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc
5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here.

• Provide excellent client service and develop and nurture client relationships, serving as a liaison between clients and project teams, understanding their business needs, and delivering responsive and high-quality service

• Apply specialized knowledge to strategic and operational risk domains, and demonstrate broad acumen across facets of risk domains including resiliency, data, models, artificial intelligence (AI), third party risk management (TPRM), privacy, and process & transaction risk

• Collaborate to help lead development of compelling, easy-to-consume, data-driven deliverables that pragmatically solve client problems

• Structure, implement, and synthesize research and analysis on a range of key industry developments and trends to inform client deliverables, proposals, marketing materials, and market strategies

• Lead Cross Country teams on engagements such as:

• Program design and build, Operating model development, Maturity assessments and roadmaps, Metrics & Reporting and Technology enablement

• Risk register & mapping, Risk assessments, RCSAs, Internal audit, Control testing, Risk treatment and Issues management

• Regulatory mapping, Assessments and roadmaps, Advisory, Preparedness & Remediation

• 5+ years prior experience in professional services (public accounting, advisory firm, or management consulting firm) or in a risk management role within an organization

• Strong knowledge on major strategic and operational risk frameworks, standards and regulations such as NIST CSF, CRI Cybersecurity Profile, ISO 27000 series, Basel Operational Risk Principles, GDPR, DORA, Interagency Guidelines, EU AI Act etc.

• Understanding of comprehensive risk management programs, including governance, policy, organizational design, awareness and training, technologies, processes, and controls

• Passion for learning new technologies and staying current with trends in strategic and operational risk

• Bachelor’s degree from an accredited university

• Professional certification (CERP, CRISC, CIPT, CIPP, CIPM)

• Willingness to travel domestically up to 20%-30% (varies by client)

• Availability to work on client site or in office 3 days a week, with 2 days remote (hybrid environment)

• comprehensive healthcare options, including medical, dental, and vision coverage
• flexible spending accounts
• a 401(k) with company matching
• generous parental and maternity leave policies
• technology stipends
• wellness reimbursement programs

For detailed information about benefits at Cross Country, please visit our dedicated benefits site: https://

Cross Country provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, Cross Country is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.