Exempt to - Museum Security Supervisor Citywide

• Full-time
• Certification Rule:
  Rule of the List
• Exam Type:
  Class Based Test
• Work Hours:
  
  Regular
• Job Code and
  
  Title:
  
  8228-Museum Security Supervisor
• Fill Type:
  Permanent Civil Service

THIS IS A CITYWIDE RECRUITMENT FOR CURRENT CITY EMPLOYEES ONLY

This is an Exempt to Permanent position in accordance with Class-Based Test (CBT)
Civil Service Rules. This recruitment is restricted to current category 16, 17 and 18 exempt employees of the City and County of San Francisco, San Francisco Unified School District, or San Francisco City College, working within the 8228 Museum Security Supervisor classification.

Application Opening: Friday, October 23, 2026

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area.

Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Under general supervision, the Museum Security Supervisor assists in supervising the overall security operations of a museum.

• Supervises the line security operations of a museum in order to assure the safety of museum patrons and to prevent loss or damage to art exhibits and facilities; may assist guards in securing museum exhibits and facilities, including serving a museum guard post as needed; schedules guards to meet security needs of facility and for special events.
• Supervises the general cleaning of exhibit/cases and floor areas in order to maintain the cleanliness and appearance of museum exhibition areas and other public spaces; performs walk-throughs of public areas to ensure cleanliness and the availability of informational materials (i.e., rack cards, brochures, gallery guides, etc.).
• Observes and inspects guards and their assigned areas to assure compliance with established policies and procedures and the maintenance of professional standards; monitors and evaluates performance; carries out transition procedures between shifts; assists in incident resolution as needed; provides ongoing employee training.
• May act as on-site security manager in the absence of the Assistant Director of Security and/or designated personnel in emergency situations.
• Communicates to appropriate management regarding maintenance and security conditions in the museum using various computer programs.
• Resolves complaints and provides back up support to guards during incidents where supervisory intervention is necessary; responds to staff and museum patrons' requests for information in a manner consistent with the museum's standards for customer service maintaining good public relations.

The nature of the work requires some sustained physical effort involving considerable standing and walking for extended periods of time. Incumbents may be required to work any shift, rotating shifts, weekends, holidays and overtime may be assigned as necessary. Incumbents may also be assigned to work at the South San Francisco location and may be required to carry a firearm.

• Must be a Current Category 16, 17, or 18 Exempt Employee in Class 8228 who has worked at least 2,080 hours in class 8228; AND
• Possession of a current California Security Guard Registration Card; AND
• Two (2) years of verifiable experience as a museum guard (equivalent to class 8226); OR
• Two (2) years of verifiable experience supervising security guards

One year of full-time employment is equivalent to 2,000 hours. 2,000 hours of qualifying work experience is based on a…