Security Guard

The Security Guard is an in-house member of the Oasis Arts team, responsible for the safety and well-being of guests, artists, and staff at our cabaret and nightlife events. This role is the visible, welcoming presence at the door and on the floor, setting the tone for a night where everyone, especially our LGBTQ+ and BIPOC community members, feels safe, respected, and celebrated.

Oasis Arts is a San Francisco–based nonprofit dedicated to raising the impact of queer arts both locally and globally. Drawing on a decade of legacy in the queer arts community, Oasis Arts provides artists — especially those from LGBTQ+ and BIPOC backgrounds — with space, mentorship, resources, and platforms to create and share innovative work. In partnership with community organizations and civic arts agencies, the organization nurtures diversity, fosters intergenerational artistic exchange, and amplifies voices that have historically been excluded from mainstream arts spaces.

This role is ideal for someone with live-event or nightlife security experience who is calm under pressure, skilled at de-escalation, and genuinely invested in protecting queer space. Success in this role means most problems are prevented before they begin, through awareness, communication, and care.

Key Responsibilities

Entry and Venue Management

• Maintain a visible, attentive presence at the door, on the floor, and in key areas of the venue throughout each event, welcoming guests with warmth and clear communication, including answering basic questions about the venue and event
• Monitor crowd behavior and venue conditions, identifying and addressing potential safety concerns before they escalate
• Check IDs and verify age requirements for entry and alcohol service in accordance with venue policy and applicable law
• Track occupancy and help manage guest flow in line with venue capacity limits and fire code requirements
• Keep exits, aisles, and emergency routes clear and accessible at all times
• Coordinate with Box Office and Front of House staff on ticket scanning, guest lists, and re-entry procedures
• Help ensure the safety of performers, staff, and volunteers, including secure access to backstage and dressing room
• Report facility hazards, equipment issues, or maintenance needs to the Front of House Manager and Night Manager
• Use de-escalation as the first and preferred response to conflict, escalating to removal only when necessary and in line with venue policy
• Support guests who need assistance, including those who are overserved, unwell, or in distress, and coordinate with Front of House staff as needed
• Respond promptly and professionally to altercations, medical emergencies, harassment reports, and other incidents
• Contact emergency services when necessary and assist first responders on arrival
• Complete clear, accurate incident reports after each event and share them with the Front of House Manager promptly

Qualifications

Required

• Valid California security guard registration (BSIS) in good standing, or the ability to obtain any registration required for in-house security officers before the first scheduled shift
• 1+ years of experience in security, crowd management, door staffing, or event operations, ideally in a nightlife, bar, theater, or live entertainment setting
• Must be 21 years of age or older
• Demonstrated ability to de-escalate conflict calmly, respectfully, and effectively
• Strong communication skills and sound judgment in fast-moving, high-energy environments
• Commitment to creating an affirming, inclusive environment for LGBTQ+, BIPOC, and gender-diverse guests, artists, and staff
• Availability to work evenings, late nights, weekends, and holidays based on the event calendar
• Ability to pass a background check as required for the role

Preferred

• Current CPR/First Aid certification, or willingness to obtain it
• Responsible beverage service (RBS) training or familiarity with ABC-licensed venue requirements

Physical Requirements

• Ability to stand and walk for extended periods, up to a full shift, in a dimly lit, loud, and crowded environment
• Ability to respond quickly to incidents and to assist in moving or supporting guests safely
• Ability to lift up to 50 pounds and to climb stairs as needed
• Oasis will provide clearly marked Oasis security apparel

Equity & Inclusion

Oasis Arts is an equal opportunity employer and strongly encourages applications from LGBTQIA+, BIPOC, and underrepresented candidates.