Case Manager II - Dudley

CA SF The Dudley
172 6th St
San Francisco, CA 94103, USA

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The successful Case Manager II will work with residents to develop appropriate case plans and goals and provide ongoing assessment and support. Assists the resident to utilize community resources to meet individual needs. Works with residents to identify their skills and abilities to promote personal growth. Caseload is larger than that of a Case Manager I; serves as mentor to Case Manager I.
We encourage candidates with lived experience to apply. This is an on-site position.

$

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO you first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

• Meet one on one with residents to obtain specific needs information to create with residents a plan to achieve their goals.
• Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up.
• Design and implement daily activities that promote Mercy Housing's program model.
• Advocate on behalf of residents (public aid, social security, home services, etc.) and make referrals as necessary.
• Develop leadership skills in residents and resident involvement in civic life through programs.

• Bachelor's Degree in Social Science or related field.
• Three (3) years of experience working with homeless or low and mixed-income populations.
• Experience in child welfare, family work, substance abuse, and mental health.

• Master's Degree in Social Science or related field.

• Strong organizational skills.
• Basic math and analysis skills.
• Basic computer skills (Microsoft Excel and Outlook); proficiency in Microsoft Word. Strong verbal, written, and communication skills. Ability to achieve expected results with residents.
• Communicate effectively, both orally and in writing.
• Demonstrate clear, professional boundaries; act in a professional manner.

* This is a brief summary of the position.

* Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.