Director of Counseling Services

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Join to apply for the Director of Counseling Services role at Cameron House

This range is provided by Cameron House. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$69,996.00/yr - $85,514.00/yr

Direct message the job poster from Cameron House

People and Culture Leader: HR, Operations, Administration

About us

Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in community outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our youth heritage school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing and managing resources in the San Francisco Bay area.

We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive.

Job Summary

The role reports to the Chief Program Officer and works as a member for the Programs department.

Responsibilities include:

Directing the work of the Counseling Team; regularly evaluating the program’s effectiveness; managing the finances and budget of the program; engaging in community outreach and education; and delivering counseling services to clients.

Key Responsibilities

• Collaborate with the Chief Program Officer, Social Services Director, and Director of Youth Programs to set programmatic goals and objectives that align with the organization’s mission, vision and annual goals.

• Oversee and direct the programmatic and operational work of the Counseling Services Team

• Conduct regular programmatic evaluations, rooted in metrics, to ensure participants and funder’s needs are being met

• Oversee, develop and manage counseling budgets and approve reimbursements/disbursements for expenses

• Conduct outreach and community education

• Provide counseling services to individuals, couples, and families with emotional conflicts, challenges, and difficulties especially survivors of domestic violence (children and adults)

• Attend staff/community/committee meetings and assist with other Cameron House programs/events, as needed

Core Competencies

• Strong Communication Skills

• Bi-lingual proficiency in English and Cantonese is a MUST! - Mandarin is a plus

• Good English writing and verbal skills, able to communicate information and ideas clearly so others understand you.

• Excellent Interpersonal Skills

• Possesses strong leadership qualities that include the abilities to collaborate and guide others to successful outcomes

• Able to handle confidential and/or sensitive information with discretion

• Strong observational and listening skills, able to tell when something is wrong or is likely to go wrong

• Enjoys working with and supporting clients mental well-being, helping them find resources, learn, develop and improve upon their their lives

• Ability to represent agency and collaborate with various non-profit or government staff

• Knows how to work on a computer, and learn new computer programs quickly

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace

• Able to Reason & Think Critically

• Capable of solving problems with sound judgment and practical approaches - solution-oriented

Education & Experience

•

Required:

Master’s degree in Counseling, Social Work, Psychology, or related field

•

Required:

A minimum of 2 years of management and supervisory experience

•

Required:

Experience working with low-income and limited English-speaking immigrant individuals and families, particularly women and/or children experiencing domestic violence

•

Required:

Proficient in basic computer skills, such as Google Workplace and Microsoft 365

• Preferred:

Experience with Salesforce and Slack

Important!

All candidates must fulfill the following requirements upon being hired:

• Achieve satisfactory clearance from the Department of Justice via Live…