Medical Social Work Supervisor

Medical Social Work Supervisor (2924) – Department of Disability and Aging Services Hub (DAS Hub) – San Francisco Human Services Agency (160877)

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EXTENDED FOR INFORMATIONAL PURPOSES ONLY

This announcement has been extended to reflect changes with the Job Announcement deadline. Applicants who already applied under Recruitment PBT-during the filing period November 17, 2025, to December 2, 2025, need not reapply and will be included in the applicant pool.

12/3/25:
Extended Final date to receive applications to continuous; the application filing will be open continuously and may close at any time.

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in‑home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive—no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.  

to learn more about what this commitment looks like in action.

Becoming a City employee means being a part of a team that cares about making a difference. Your work will shape both the present and future of San Francisco. When you work for the City, you’re choosing a job with purpose.

Under general direction, the Medical Social Work Supervisor works for the Department Disability and Aging Services (DAS) Hub. This position is responsible for supervising intake functions including Adults Protective Services, home delivered meals, In Home Supportive Services, case management, Community Living Fund, Enhanced Care Management and Information, referral and assistance. This position also includes supervision of Class 2920 Medical Social Workers and Class 2940 Protective Services Worker staff.

Along with supervision, this supervisor provides consultation concerning the most difficult cases and serves as liaison for DAS intake Programs.

ESSENTIAL DUTIES AND FUNCTIONS

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

• Ensures all DAS Intake services:
  Adult Protective Services, In-Home Supportive Services, Community Living Fund/Enhanced Care Management, Public Conservatorship, Home Delivered Meals, Case management, Information, Referral and Assistance, and other related initiatives are done in accordance with accepted social work practices, City and County, State, and Federal laws and regulations.
• Prepares records and reports and maintains statistical controls, accountability, and funding justifications in a clear, concise, and well‑organized manner.
• Engages in regular communication via telephone and in writing, making presentations to other staff, supervisors, departments, communities, and colleagues from outside agencies.
• Provides recourse to dissatisfied clients, and, when escalated, helps solve difficult problems and investigates and responds to reports of program misuse.
• Reviews and evaluates intakes by case review, case conferences, and individual conferences to ensure that intake workers accurately identify the client's needs.
• Advices staff, in emergency situations, of appropriate case action, casework methods for handling difficult cases, and…