Victim Advocate

JOB ANNOUNCEMENT
The Community Youth Center of San Francisco (CYC) provides the youth of our city a sense of belonging and vital tools and experiences to succeed in life. Our services include academic support and college counseling, job placement and employment training, substance use and violence prevention education, crisis intervention and mediation, leadership development, technology and computer training. Our mission is to encourage a diverse population of high-need young people to explore their full potential through academic, career, family, and community life.

Title:
Victim Advocate
Salary: $27.00 - $31.00 / hour plus benefits
Reports to:
Program Director
Status:
Full Time,Non-Exempt

Program

Summary:


The Coalition for Community Safety and Justice (CCSJ) is a formal alliance of four prominent Asian American and Pacific Islander (AAPI) organizations — Chinese for Affirmative Action, Chinese Progressive Association, Chinatown Community Development Center, and Community Youth Center San Francisco.
Established to address the growing concerns of violence, racism, and xenophobia, CCSJ strengthens community safety through culturally competent, citywide strategies.
Core initiatives include:

• Coordinated wraparound support for AAPI victims and survivors of crime
• Development of a comprehensive community safety infrastructure
• Targeted outreach and incident response in Chinatown and high-need districts
• Restorative justice programs to foster racial solidarity and healing

CCSJ’s culturally responsive model combines crisis intervention, community empowerment, and systems change to promote long-term healing and equitable public safety.

Position

Description:



The Victim Advocate will provide comprehensive, holistic, and culturally competent support services to Asian and Pacific Islander (API) victims of crime and their families in San Francisco. This role is responsible for delivering a full range of services, including assistance with victim compensation claims, crisis intervention, regular follow-up and check-ins, and making appropriate referrals to community-based organizations and government agencies.
Additionally, the Victim Advocate will conduct culturally sensitive and appropriate support groups for victims of crime, facilitate community workshops, and lead cross-cultural training initiatives that promote healing and foster racial solidarity. The advocate will also attend community-based events to support outreach efforts and strengthen relationships with community partners.
Given the needs of the community served, the incumbent must demonstrate bilingual proficiency (Cantonese or Mandarin and English) to effectively communicate with clients, community members, and partner agencies, and to perform all work-related tasks accurately and efficiently. The Victim Advocate will also perform other related duties as required to ensure the overall well-being, healing, and recovery of individuals and families impacted by crime.

DUTIES AND RESPONSIBILITIES:
Client Support & Advocacy

• Serve as an advocate for API victims of crime to ensure their needs are identified, addressed, and supported throughout the healing and recovery process.
• Assist victims in completing applications and documentation, including but not limited to medical expense reimbursements, government benefits applications, lost income or wage claims, mental health services applications, and other necessary paperwork.
• Provide crisis intervention and emergency assistance by conducting risk assessments and making appropriate referrals to community resources, legal services, law enforcement, and other relevant agencies.
• Provide ongoing emotional support to victims through regular home visits, phone check-ins, and follow-up contacts.

Community Engagement & Outreach

• Conduct culturally sensitive support groups, storytelling groups, and personal safety workshops in both Chinese and English for victims of crime and members of the community as part of the community healing process.
• Participate actively in staff training, team meetings, community meetings, and outreach events as required.
• Support events, activities, and special projects that promote violence prevention,…