Case Manager II

Catholic Charities Housing Support Services Edith Witt Senior Community consists of 107 affordable apartments for low-income seniors “to provide individual and crisis intervention counseling and services to program clients in order to ensure opportunity for clients to maintain their housing. Sensitive to the needs of senior citizen community and possible language barriers, to implement and deliver all aspects of peer support and to assist program participants in achieving short- and long-term goals.”

A multitude of onsite, community-based, and integrated services offered to residents.

Case Manager [CM] will work with individuals/families in permanent supportive housing. Families receive housing subsidies, supportive services, and activities that help sustain healthy lives, and self-sufficiency. A multitude of onsite, community-based, and integrated services are offered to residents. These services assist seniors in obtaining and maintaining residential, financial and psychosocial stability. The Edith Witt Program is one of many programs that provide a continuum of services to families.

The case manager will be responsible for core housing case management, benefits advocacy, support services for physical and mental health – acute/chronic, and problem solving. Provide assistance to people accessing other applicable housing opportunities. Assist clients in maintaining or increasing their housing stabilization.

Case Manager will work to assess the Participants’ needs, by providing immediate services, personal goals, and services plans. This position will work with Participants around self-sufficiency, and how to maintain independence and prevent homelessness. Through the program, clients may receive case management referrals to community support and counseling.

The Case Manager provides advocacy and referral services as needed to Participants, and where possible, assist with maintaining housing.

Onsite services are full range of case management and client services.

In addition, support the “sister” building at 10 th and Mission, as well as partnerships with the American College of Traditional Chinese Medicine , Department of Public Health’s Direct Access to Housing program, the Mercy Housing system, and multitude of other like-mind community organizations providing direct services.

The Edith Witt Senior Community, in conjunction with our youth and family support services at 10 th /Mission Streets , is an intergenerational community in San Francisco’s South of Market neighborhood.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Work in collaboration with Program, Division, and Agency staff/team to design and implement program operations and policies.
• Provide on-going support including but not limited to the following: information and referral for services, client contact, and assistance in meeting the goals of the client’s service plan.
• Interface with other agencies and departments to ensure appropriate client compliance with Program requirements.
• Participate in related programs, agency and community meetings as assigned.
• Consistent with the needs of the Program/Job assignment, entering and maintaining proper client information and program documentation [updates/changes] - client data collection.
• Caseload porfolio assignment up to 150 clients
• including, but not limited to: crisis intervention counseling and support services, client data collection, information and referral, collection of documents needed for program participation, and coordination of service to address the clients’ immediate needs.
• Demonstrate the ability to engage individuals in a welcoming, hopeful, empathetic manner regardless of disability or phase of recovery.
• Provide intake and ongoing services including but not limited to the following:…