Bilingual TAY Housing Navigator; English​/Spanish Proficiency

REPORTS TO:

TAY Housing Manager

STATUS:
Full Time/Non-Exempt

COMPENSATION: $32.32/hour including paid medical insurance as well as paid time off (vacation, health, & holidays)

SCHEDULE:

Monday-Thursday: on site,Fridays: virtual, some evenings will be required

The Youth Services at the SF LGBT Center include structured group programming, crisis intervention, navigation & referral services, leadership development, a dedicated drop-in youth space, on-site individual and group mental health services (therapy/counseling/crisis management). Low-barrier services are designed to reach disconnected lesbian, gay, bisexual, transgender, queer and questioning (LGBTQQ) youth ages 16-24. The program is rooted in community building, culturally responsive, trauma-informed, client-centered care, and harm reduction models.

A high percentage of program participants have experienced physical and/or sexual abuse, homelessness, engagement with criminal justice and/or foster care systems, substance use/abuse, and/or mental health challenges.

Under the direction of the Director of Youth Services and the TAY Housing Manager, the TAY Service Navigator serves transitional age youth (TAY) in our youth drop in space who are experiencing homelessness with case management, resources, and referral services. This position also provides Youth Access Point services through partnerships with the San Francisco Department of Homelessness & Supportive Housing (HSH) and other stakeholders.

• Provide Youth Access Point services to transitional age youth experiencing homelessnessbyutilizingpartnerships and community partners toscreen and assess participants using standardized tools and protocols in the city’s Online Navigation and Entry (ONE) System to access housing programs within San Franciscoincluding the Department of Homelessness and Supportive Housing.
• Work as part of an interdisciplinary team to assess youth program participants'needs and connect youth witha wide range of necessary resources. Activities may include accompanying youth to appointments, advocacy with referring agencies, and supporting participants in the navigation of public benefits.
• Maintain strong relationships with appropriate collaborative partners, including but not limited to the Department of Homelessness and Supportive Housing, other Coordinated-Entry Youth Access Point providers, government agencies, and LGBTQ and/or TAY serving organizations.
• Support activities conducted by collaborative partners, includingmaintainingappropriate relationships with partner program staff and a basic understanding of referral/resource networks forTAY.
• Engage inoutreach activities tosupportprogram promotion and participation.
• Ensure data is collected andenteredintodatabase system; program materials and supplies are adequate for program needs, and housing navigation spaceismaintained, including updatingnavigation supplieslistandmaintainingcase management notes.
• Activelyparticipateas a member of the program team, including back up for other program staff as needed.
• Workon evenings andweekendsmaybe required.
• Other duties as assigned.

• Commitment to the mission of the SF LGBT Center and a strong commitment to racial, social, genderand economic justice.
  
  Experience and commitment to working in a multicultural environment.
• Demonstrated ability to engage with LGBTQ transitional age youth experiencing homelessness through one-on-one and group level interventions.
• Strongcultural competencyregardingsexual orientation, gender identity, raceand ethnicity, ability, and other social identities.
• Ability toutilizeharm reduction and trauma informed care frameworks in service provision especially as related to experiences of…