Arlington Case Manager II; Bilingual

As a Case Manager II at a permanent supportive housing, your role will involve providing comprehensive support services to individuals and families experiencing homelessness. You will be responsible for assessing participants' needs, developing individualized service plans, and connecting them with appropriate resources to help them regain stability and move towards permanent housing. Your primary objective will be to empower clients to overcome barriers and achieve self-sufficiency.

• Client Assessment:
  Conduct comprehensive assessments of individuals experiencing housing instability to identify their needs, strengths, and goals.
• Case Planning:
  Develop individualized case plans in collaboration with clients, addressing their immediate and long-term needs, such as employment, healthcare, and social support.
• Referrals and Resources:
  Connect clients with appropriate resources and services, such as housing programs, mental health services, substance abuse treatment, job training, and legal assistance.
• Advocacy:
  Advocate for clients' rights and needs within the community, including liaising with social service agencies, government entities, and community organizations.
• Crisis Intervention:
  Provide immediate support and intervention during crisis situations, such as mental health crises, substance abuse relapses, domestic violence incidents, or medical emergencies.
• Case Monitoring and Documentation:
  Regularly monitor clients' progress, document interactions, and maintain accurate and confidential case records. Update case plans as necessary based on clients' changing needs.
• Supportive Counseling:
  Offer emotional support, guidance, and counseling to clients, helping them develop coping skills, problem-solving abilities, and positive relationships.
• Life Skills Training:
  Facilitate workshops and group sessions on life skills, including budgeting, job readiness, communication skills, and conflict resolution.
• Collaboration:
  
  Collaborate with other case managers and external service providers to ensure coordinated and holistic care for clients.
• Program Evaluation:
  Assist in evaluating the effectiveness of the programs and services, providing feedback and recommendations for improvement.
• Professional Development:
  Stay updated on best practices in case management and related fields through ongoing training and professional development opportunities.
• Other duties as assigned.

• Experience:
  
  Demonstrating commitment to social justice and desire to support those experiencing housing instability is valuable.
• Knowledge:
  Basic knowledge and understanding of housing stability issues, social services, and community resources in San Francisco are beneficial. Familiarity with trauma-informed care, cultural competency, and client-centered approaches is valuable. Knowledge of relevant laws, regulations, and policies related to housing stability and social services is advantageous.
• Skills:
  
  Excellent interpersonal and communication skills to establish rapport, actively listen, and effectively communicate with clients, colleagues, and external stakeholders. Basic organizational and time management skills to handle caseloads, maintain documentation, and meet deadlines. Express empathy and compassion to those experiencing housing stability issues. Problem-solving skills to identify client needs, navigate resources, and address barriers. Cultural sensitivity and the ability to work with individuals from diverse backgrounds.
• Education:
  
  Bachelor's Degree in related field or a minimum of 4 years’ direct experience in case management.
• Can demonstrate a commitment to professional development and enhance candidacy.
• Familiarity with the philosophy and…