Engineering Manager, AgentOps

Join the team shaping the future of AI at Scale.

At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations.

Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world‑class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

The vision for the Agent Ops team is to build the best Agent Development Platform in the AI Industry.

Agent Development is in its nascent stages in a rapidly changing industry, with limited tooling making it hard for agent developers to manage agent life cycles. As a team that has a front‑row seat to what Enterprise customers need and want, we want to build an opinionated but flexible platform for all Agent operations (“Agent Ops”), including building, deploying, monitoring, evaluating and improving agents to solve customer needs.

With the AI industry currently moving towards RL workflows that need verifiable rewards, we further want to gear this platform towards knowledge capture that create compounding effects to make Agents more effective and capable. We want to create a virtuous data flywheel where agents built using this platform see continuous performance improvements and increase customer value over time.

We are a rapidly growing team with ambitious goals, and are looking for motivated individuals to join us to make an impact in a green‑field domain.

• Manage the engineering team and drive technical delivery
• Comfortable working cross functionally, whether that be internal or external customers
• Work across the entire product lifecycle from conceptualization through production
• Build features end‑to‑end: back‑end, system design, debugging and testing
• Deliver experiments at a high velocity and level of quality to engage our customers
• Influence the culture, values, and processes of a growing engineering team
• Inspire and mentor engineers
• Collaborating with cross‑functional teams to define, design, and ship new product features and experiences

• At least 5 years of relevant experience and at least 2 years of experience managing engineers is preferred
• Proven success in leading, managing, and developing high‑performing Engineering teams
• Expertise in identifying product engagement patterns and trends for large scale consumer products
• Track record of shipping high‑quality products and features at scale
• Desire to work in a very fast‑paced environment
• Ability to turn business and product ideas into engineering solutions
• Excellent problem‑solving skills, and be able to work independently or as part of a team.
• Excited to join a dynamic, hybrid team in either San Francisco or New York City.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job‑related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to:
Comprehensive health, dental and vision coverage, retirement benefits, a learning and development…