Customer Engineer

About Kernel

We’re building the developer platform that lets AI agents use real applications, starting with browsers. Our edge is an infrastructure platform that’s extensible, observable, and built for scale from day one. We’ve shipped foundational tech, landed paying customers, and are well‑funded while still in stealth. Our serverless platform handles the hard stuff: autoscaling reliable browser infrastructure, observability, and the messy details of web interaction so developers can focus on what their agents do, not how they do it.

Kernel makes AI tangible, practical, and powerful, allowing developers to deploy agents that can truly interact with the digital world. If you’re interested in building critical infrastructure for the next generation of AI applications, we’d love to chat. One line of code deploys any web agent to our cloud. The rest is up to you.

As a Founding Customer Engineer at Kernel, you’ll be part builder, part solutions engineer, and fully embedded with our customers’ engineering teams. This is a hands‑on engineering role: you’ll spend ~50% of your time coding open‑source tools, customer integrations, and the rest helping developers succeed. You’ll be the Alex Albert of Kernel, pushing the AI industry forward by showing what is possible.

• Support enterprise customers with hands‑on solutions engineering
• Engage with our community on Git Hub, Slack, and Twitter, answering questions and amplifying cool projects
• Contribute to Kernel’s technical blog, developing content that educates, inspires, and grows developer adoption
• Build OSS tools, libraries, demos, and integrations that make Kernel’s devEx more powerful and easier to use
• Influence Kernel’s culture, product, and direction as a founding team member

• You ship: tools, projects, and ideas that push the ecosystem forward
• You code (and vibe code): strong engineering background who cares about great devEx (our inspirations: Modal, Supabase, Planet Scale)
• You get developers: you know what excites them, what annoys them, and how to speak their language
• You want impact: you’re energized by small, high‑impact teams and want to build something that delights software engineers

• Industry‑competitive salary
• Above market equity
• Premium medical + dental coverage + dependent coverage
• Small, trusting team of senior + staff engineers
• Default async with minimal bureaucracy, only two meetings a week
• $1k / mo budget for LLM usage fees #vibecheck
• Daily lunches on us
• Unlimited PTO
• 401k + company match
• Relocation assistance

We have a simple process focused on real‑world collaboration and jointly getting to know each other: