Senior Product Manager, Mobile

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a Hotel Tech Report  Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

Canary Technologies is hiring a Senior Product Manager, Mobile to lead and scale our mobile portfolio: our native guest app, the hotel Staff App, and our developer SDKs. You will evolve these products, strengthening their reliability, performance, and usability while expanding capabilities that drive measurable business impact. Partner closely with Design and Engineering to ship best-in-class iOS and Android releases, improve SDK developer experience and documentation, and ensure mobile continues to be a strategic growth lever for Canary.

Own outcomes that matter for hotels and guests, balancing usability, performance, and platform constraints.

Responsibilities

• Steward and scale our mobile portfolio: native guest app, Staff App, and developer SDKs, with a clear multi-quarter roadmap

• Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability

• Lead execution on our guest and staff-facing mobile capabilities including authentication, messaging, payments, offline support, and notifications

• Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU)

• Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage

• Collaborate with Platform, Payments, and Integrations teams to unlock mobile-first experiences powered by Canary’s core services

• Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings

• Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport)

Qualifications

Required Experience

• 6+ years in Product Management with 3+ years working on native mobile apps and/or SDKs

• Proven track record shipping high-quality iOS and/or Android features end-to-end with measurable impact

• Experience defining and delivering developer SDKs or mobile frameworks with strong docs, samples, and semantic versioning

• Familiarity with modern mobile architectures, tooling, and telemetry (e.g., Swift/Swift

UI, Kotlin/Jetpack, Gradle, Xcode, Play Console, Test Flight, Crashlytics)

Technical & Product Acumen

• Strong product sense for mobile UX including performance, accessibility, and offline-first design

• Comfort working through mobile platform constraints such as background execution, push notifications, permissions, and app store policies

• Ability to create clear API contracts, run RFCs with Engineering, and manage deprecation paths

• Data fluency; can instrument event schemas and define KPIs for adoption, stability, and engagement

Leadership & Communication

• Excellent written and verbal communication with engineers, designers, GTM, and external partners

• Demonstrated success leading cross-functional work in fast-paced environments with high ambiguity

• Customer empathy for hotel staff workflows and guest journeys; can translate insights into mobile-first solutions

Preferred Qualifications

• Experience in hospitality, travel, or other two-sided marketplaces

• Background in payments and secure mobile data handling (PCI considerations)

• Track record improving App Store and Play Store ratings and review response programs

Compensation

$160,000 - $220,000 a year. The base Salary Range for our New York and SF offices for this role is $160,000 – $220,000 annualized…