Software Engineer, Care - Servicing Platform

Staff Software Engineer, Care - Servicing Platform

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

The Care Foundations group is building a new Servicing Platform team that leverages AI and automations to develop streamlined experiences for our members and providers. We build efficient, scalable, and intuitive solutions that will grow Spring Health to new heights.

Reporting to the Senior Engineering Manager - Care, this Staff Software Engineer will be a full-time role instrumental in creating and guiding the team. You will be responsible for building a unified set of AI-powered servicing tools that automate toilsome work. You will be a technical leader involved in driving strategic architecture decisions, a champion of technical initiatives, and a mentor to the junior engineers.

You will work closely with our Product and Engineering leadership to prioritize and execute on deliverables, as a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better.

Hybrid role based in San Francisco, expectation to be in office 2-3 days a week. Our office is located at 2 Embarcadero Ctr.

What You Will Be Doing:

• Act as a key partner to both Product and Engineering leaders, helping ensure that we’re building the right things, in the right ways.

• Take on complex requirements and distill them into a proposal of small deliverables

• Successfully manage project priorities, deadlines, deliverables, and stakeholders

• Create opportunities for process improvements

• Mentor others on how to maintain and guide your team to raise the level of quality in everything we produce

• Quickly pivot solutions based on feedback or complexity, effectively communicating reasons for the change and path forward to rest of your team

• Manage risks, dependencies and tradeoffs inevitable in complex project delivery

What Success Looks Like in This Role:

• Demonstrate an energetic immersion in emerging AI technologies

• Establish trust and connections within the team and across the organization.

• Build scalable architectures that support future growth and integrations.

• Elevate the standards of engineering excellence and proactively identify opportunities for improvement.

• Contribute to building a thriving team culture.

• Deliver high-quality code and product experiences, shipping incremental value on time and with high velocity

• Foster productive relationships in engineering and across functions like Product and Design

• Show leadership as an exemplary engineer and mentor across the engineering organization

What We Expect From You:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related field

• 12+ years of experience as an engineer or technologist, with a proven track record of delivering successful products in or adjacent to the healthcare industry, with 2+ in…