Software Architect, Sales & Success , US Posted

## Software Architect, Sales & Success AMER
- United States
- California
- San Francisco
- One Market Apply Now Find out how well you match with this jobJob :
26WD95973
** Job

Requisition  #
** 26WD95973
* * Position Overview (Enhanced)
** Autodesk is looking for a Software Architect to join our COO Architecture team, leading the architecture of next-generation Go-to-Market (GTM) systems. In this role, you will report to the Distinguished Architect for Sales, Marketing, and Customer Success, and collaborate with a global team of architects driving Autodesk’s digital transformation.  You will play a key role in reimagining our GTM ecosystem by modernizing platforms and embedding
** AI-first and agent-driven architectures
** across Sales and Customer Success. This includes leveraging
** Agentic AI frameworks (e.g., Salesforce Agentforce)
** and integrating
** cutting-edge AI technologies such as OpenAI, Anthropic, and developer tooling like Cursor
** to automate workflows, enhance decision-making, and enable intelligent, autonomous business processes.  This is a high-impact opportunity to shape Autodesk’s revenue engine by designing scalable, secure, and intelligent systems that accelerate growth and operational efficiency.

** Responsibilities (Enhanced with AI / Agentic Focus)
*** Lead end-to-end solution architecture and define the strategic roadmap for Sales and Customer Success platforms, with a strong focus on
** AI-driven automation and intelligent systems
*** Architect
** agent-based and autonomous workflows
** using platforms like
** Salesforce Agentforce**, enabling proactive customer engagement, pipeline acceleration, and operational efficiency
* Design and implement
** AI-powered GTM solutions**, leveraging LLM ecosystems (OpenAI, Anthropic) for use cases such as:
* Intelligent lead scoring and routing
* Sales copilots and customer success assistants
* Automated insights generation and forecasting
* Conversational interfaces and workflow automation
* Define scalable,
** event-driven and composable architectures**, integrating CRM, CDP, ERP, and Customer Success platforms with modern data platforms
* Stay at the forefront of innovation across:
* Generative AI, Agentic AI, and ML
* Salesforce ecosystem (Sales Cloud, Data Cloud, Einstein, Agentforce)
* Modern AI developer tooling (e.g., Cursor, prompt engineering frameworks)
* Drive adoption of
** AI-enabled architectures**, ensuring responsible AI practices, governance, compliance, and data security
* Collaborate cross-functionally with GTM, Product, Engineering, and Data teams to design
** AI-infused customer journeys and business processes
*** Define
** build vs buy strategies**, including evaluation of AI platforms, open-source frameworks, and SaaS tools
* Architect and guide implementation of
** modern cloud-native, API-first, and data-centric platforms**, enabling real-time intelligence and personalization
* Develop conceptual and logical data models in partnership with Data Architects, ensuring readiness for
** AI/ML workloads
*** Translate complex technical and AI-driven concepts into clear strategies for both technical and non-technical stakeholders
* Ensure non-functional requirements including
** scalability, reliability, security, compliance, and AI governance
** are met
** Minimum Qualifications (Enhanced)
*** Bachelor’s or Master’s degree in Computer Science, Information Systems, or related technical field
* 12+ years of experience delivering enterprise software solutions, with strong focus on Sales, Customer Success, and CRM domains
* Proven experience
** designing and delivering AI/ML or Generative AI solutions**, including hands-on exposure to LLM platforms such as
** OpenAI, Anthropic, or similar
*** Experience building or integrating
** agentic…