Site Reliability Engineer; SRE

Tala Health was built to transform a healthcare system that remains slow, expensive and inefficient. Today's patients often face a fragmented system that requires juggling doctor visits, lab work, referrals and long wait times just to reach a diagnosis. With Tala Health, patients will receive a new kind of care experience that brings AI agents and clinicians together from the start to deliver accurate, personalized care faster.

We are building AI agents to support the full arc of the patient journey.

Patients count on our platform 24/7. You'll build and maintain the tooling, alerts and incident-response playbooks that keep latency low, data safe and uptime high as we scale from thousands to millions of sessions.

Define and uphold SLOs/SLAs for critical services, running capacity planning and chaos drills.

Build observability pipelines - metrics, logs, traces - so issues surface before users notice.

Automate infra provisioning and config with Terraform, Helm and Kubernetes Operators.

Lead on-call rotations, drive root-causes analyses, and document post-mortems for continuous learning.

Optimize cost and performance of microservices, databases and real-time model endpoints.

Manage backups, disaster-recovery plans, secrets and certificate life cycles in line with HIPAA.

5+years SRE/Dev Ops experience running production workloads on AWS, GCP or Azure.

Mastery of Kubernetes, service meshes, load balancers and CDN tuning.

Hands-on with monitoring & logging stacks (Prometheus, Grafana, Open Telemetry, ELK).

Strong scripting or programming skills in Python, Go or Bash.

Familiarity with relational and No

SQL databases, caches and message brokers.

Security-first mindset and experience in regulated or high-stakes environments.

Ready to build the future of healthcare? Let's get in touch.