Founding Recruiter — Shape at Fast-Growth AI Startup

LLMs are trained to follow the human they're talking to. Ours has to lead: read intent and tone, build trust, and guide complex conversations toward an outcome. Doing that naturally, responsibly, and at production scale requires systems frontier models weren't built to provide. That's what we're building.

Guiding borrowers through high-stakes financial decisions across hundreds of thousands of calls a day is not easy. Here's what you'd actually be building.

01

An LLM That Leads, Not Follows

• Models are trained to be agreeable. Ours has to guide the conversation.
• Read intent and tone, adapt in real time, and move a complex decision forward
• A research-flavored problem the labs aren’t optimizing for

• What sounds like one agent is a swarm of specialists handing off mid-call
• We rewrite the agent’s context, tools, and instructions between turns
• All inside a few hundred milliseconds, every single turn

• Conversations aren’t functions that return true or false
• Turn-level evals on real moments, plus full end-to-end simulations
• Simulated callers, LLM-as-judge, and metrics per behavior

• People tell our agents genuinely personal things. That is not abstract.
• Security and privacy are design constraints, not a checkbox
• Bounded autonomy — unsafe actions simply don’t exist for the agent

This might sound simple but it is rigorously enforced. Our employees are the soul of the company and we both demand and reward success.

01

Intelligence

Uncommonly bright. You can hold a messy problem in your head and make it simpler, approach problems from creative angles, and navigate ambiguous and novel situations with clarity and speed.

02

Communication

Writing, thinking, and exchanging views is at the heart of our decision making process. We judge by the quality of the idea and the evidence, not the pedigree of the person who is sharing it.

03

Team player

Everyone's contributions must be impressive and significant, but they also must be integral to the success of the company. A team victory rewards all.

Culture

These three values govern how we work.

01A+ bots, or don't ship

We insist on human-level fluency. Every conversation should feel natural, capable, and polished.

02

Own a large piece

Our product has lots of surface area and we expect each of our employees to own a large part of it. Your time is your own; self-starters and problem solvers will be celebrated.

03

This is supposed to be fun

We work hard and we don't take ourselves too seriously. The intensity and velocity are infectious.

Generous where it counts: top-of-market health, early equity, four days in SF, and dinner on us.

01

Medical

Top-of-market health coverage for you and your dependents.

02

Dental & Vision

Comprehensive dental and vision coverage for you and your dependents.

03401(k) Matching

A top-of-market employer match on your retirement contributions.

04

Meaningful Equity

Real ownership in what we’re building, granted at an early stage.

05

Top Talent, Top Pay

We hire exceptional people to build together in San Francisco, and pay accordingly.

06

Unlimited PTO

Take the time you need. We mean it — please actually use it.

07

Snacks & Dinner

Snacks around the office, and dinner on us.

08

Hybrid In Office

Four days a week together in SF, with a flexible remote day on Wednesdays.

Open Roles

We're hiring people who can own a large piece and still make the whole better. The product is already in market, the problems are hard, and the team is still small enough that you'll change what we build.

Full time

On-site

Talent

ABOUT SELA

Sela is the market…