ML Engineer – Generative AI Customer Support
Listed on 2026-11-05
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Software Development
Machine Learning/ ML Engineer, AI Engineer (Applied/Software)
Airbnb, Inc. is seeking a Staff Machine Learning Engineer for Community Support Engineering in San Francisco. This role focuses on leveraging cutting-edge AI to transform customer service experiences through personalized solutions. The ideal candidate will have extensive ML engineering experience and the ability to work collaboratively across various teams.
The successful applicant will participate in developing innovative ML systems, working closely with product, design, and engineering partners. A PhD or Master's degree in Computer Science is preferred, along with 9+ years in ML engineering and a passion for building scalable AI products.
As a Staff ML Engineer – Generative AI for Customer Support, you will play an important part at airbnb, Inc. in San Francisco, CA, United States.
We have an opening for a Staff ML Engineer – Generative AI for Customer Support in San Francisco, CA, United States within Engineering.
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