Warehouse Logistics Manager

Salary: $115,000–$140,000 (depending on experience)

We are seeking an experienced Warehouse Logistics Manager (5+ years) to lead our day-to-day warehouse operations, drive efficiency, report on key performance indicators (KPIs) and monthly gross profit, and help scale operations for future growth.

You will oversee a high-volume warehouse that processes about 500 time-sensitive orders per day and manages 15,000 SKUs for 25 clients. Approximately 70% of orders ship directly to customers, while 30% are held for further distribution through our 30 internal Shopify e-commerce sites.

Key responsibilities include managing inventory receipt, quality control, and kitting/packaging functions; ensuring timely and accurate shipments; and utilizing the Net Suite Warehouse Management System for scheduling and updates.

• Oversee all warehouse departments (receiving, quality control, kitting/packaging, returns, inventory control)
• Develop and maintain SOPs for all warehouse workflows and quality control processes
• Optimize layout, workflow efficiency, and storage utilization
• Manage real-time job-costing and fulfillment order schedules to ensure accurate project profitability
• Ensure adherence to e-commerce SLAs across 30+ client stores
• Maintain accurate inventory records for all client programs
• Hire, train, supervise, and motivate warehouse staff
• Set performance expectations, provide accountability, and conduct semi-annual performance reviews
• Manage partnerships with shipping and logistics providers (UPS, Fed Ex, USPS, freight, couriers)
• Schedule and communicate kitting/packaging jobs for clients; provide updates to Sales/Account Management
• Utilize Net Suite WMS, shipping software, and inventory systems for daily operations
• Identify operational inefficiencies and implement process improvements
• Track and report on KPIs (fulfillment accuracy, turnaround times, labor efficiency, shipping)
• Collaborate with leadership on scaling operations and onboarding new clients

• 5+ years of warehouse logistics management experience, including complex kitting, returns/exchanges, quality control, and picking/packing
• Experience managing thousands of SKUs across multiple e-commerce accounts
• Strong background in inventory management and warehouse logistics
• Familiarity with WMS systems, shipping software, and e-commerce fulfillment platforms (Net Suite experience preferred)
• Performance bonus opportunities
• 401(k) with company matching
• Paid time off & paid holidays
• Employee incentive program (profit sharing, incentive units)