Part-Time Universal Banker San Gabriel Branch
Listed on 2025-12-07
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Entertainment & Gaming
Customer Service Rep
Part-Time Universal Banker (20 Hours), San Gabriel Branch
Role
Summary:
The Universal Banker is an entry level position responsible for assisting in the execution of sales, products or service activities in coordination with the customer service team. The overall objective is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.
- Assist in basic account opening for existing customers
- Provide service delivery to internal/external customers to resolve account service issues
- Execute financial transactions in accordance with bank policies and procedures
- Refer opportunities to segment partners where appropriate
- Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively
- Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
- 1–3 years of relevant experience
- Previous retail banking or similar experience required
- Consistently demonstrates clear and concise written and verbal communication skills
- High school diploma or equivalent
Full‑time equivalent salary range: $47,510.00 – $61,990.00 (annual). Hourly rate prorated: $22.84 – $29.80 per hour. In addition to salary, wages may include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage, 401(k), life, accident and disability insurance, wellness programs, and paid time off packages (vacation, sick leave and holidays).
Hiring InformationAnticipated posting close date:
Dec 09 2025.
Citi is an equal‑opportunity employer; qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and apply for a position, review our Accessibility and EEO policy statement and Know Your Rights poster.
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