VP​/Operations Manager – Loan Servicing & Portfolios

Job  : RFC- 2627

Posted Date : 09/10/2026

Work Experience (Years) : 10-25

Location :
San Gabriel, CA

Overview :

Title: VP / Operations Manager – Loan Servicing & Portfolios

Compensation: $100,000 – $150,000 Base

Employment Type: Full-Time, Direct Hire

A premier West Coast regional bank is seeking an accomplished VP / Operations Manager – Loan Servicing & Portfolios to provide operational leadership across multiple portfolio lines. Anchored in mortgage servicing, this position also directs servicing operations for SBA loans, HELOCs, C&I, and commercial real estate portfolios.

Direct cross-functional teams handling both monetary and non-monetary servicing processes throughout the entire post-closing loan lifecycle.

Oversee specialized servicing and portfolio reporting for residential mortgages, SBA programs (7(a)/504), consumer lines, and commercial facilities.

Champion internal risk governance by designing, executing, and maintaining RCSA (Risk & Control Self-Assessment) frameworks and operating policies.

Partner closely with internal audit, legal, and compliance teams to remediate exceptions and uphold service quality.

Drive departmental efficiency gains, tech implementation, and automation to streamline servicing pipelines.

Bachelor’s degree in Business, Accounting, Finance, or related discipline.

10+ years of comprehensive mortgage loan servicing experience, including hands-on exposure to SBA reporting and servicing standards.

5+ years managing multi-functional operations or servicing teams.

Solid foundation in commercial lending principles and risk management control frameworks (RCSA).

Demonstrated success managing complex system workflows and productivity improvements.

SBA Servicing,SBA 7(a),SBA 504,Mortgage Servicing,HELOC,C & I,RCSA,Risk Control Self Assessment,Syndications,Commercial Real Estate,Policy and Proceedure