Radiology Manager

Position Overview

The Manager of Radiology Services provides leadership, supervision and coordinates department activities, ensuring safety to both patients and staff. Directs all human resource functions of the department including overseeing training and ensuring staff competencies, ensuring safe staffing levels. Develops and manages budget to meet department, organizational and patient safety goals and ensures regulatory compliance. The Manager ensures ongoing monitoring of departmental indicators and PI activities, reports activities as directed.

The Manager responds to the needs of the department by performing radiology technician duties when needed.

This position requires a full understanding and active participation in fulfilling the Mission of San Gabriel Valley Medical Center. It expects the employee to demonstrate behavior consistent with the Core Values, support the strategic plan and the goals and direction of the Performance Improvement Plan (PIP).

• Provides supportive and compassion leadership to staff.
• Responds to staff request in a timely manner.
• Ensures accurate and timely communication.
• Is supportive of staff when dealing with conflicts involving other disciplines and services.
• Coordinates department activities, ensuring safety of patients and staff.
• Acts as professional liaison with Medical Staff.
• Ensures staffing plan meets the needs of the population served.
• Determines staffing matrix.
• Posts open positions timely.
• Expedites screening and interviewing process.
• Ensures competency of all staff.
• Determines standards of performance.
• Ensures staff is oriented to the hospital and department and performance meet expectations.
• Staff performance is accurately evaluated and staff evaluations are completed annually and according to organizational time frames.
• Develops and follows through with employee development plan when opportunity for improvement is identified.
• Promotes staff development.
• Maintains staffing at a level consistent with acuity calculations and to ensure a safe level of care.
• Develops department goals and objectives.
• Educates staff in PI methodology and promotes participation by all staff.
• Accurately prepares and reports departmental activities and findings as scheduled.
• Develops and manages budget according to organizational goals and objectives and patient safety standards.
• Ensures annual budget review and revisions are completed as required.
• Reviews monthly departmental accounting detail for accuracy and ensures the report is corrected if needed.
• When needed, performs radiographic exams in accordance with ARRT/CRT standards.
• Processes film and evaluates technical quality.
• Independently recognizes and performs duties which need to be done without being directly assigned. Establishes priorities; organizes work and time to meet them.
• Recognizes and responds to priorities, accepts changes and new ideas. Has insight into problems and the ability to develop workable alternatives.
• Accepts constructive criticism in a positive manner.
• Adheres to attendance and punctuality requirements per hospital policy. Provides proper notification for absences and tardiness. Takes corrective action to prevent recurring absences or tardiness.
• Uses time effectively and constructively. Does not abuse supplies, equipment, and service.
• Observes all hospital and departmental policies governing conduct while at work (e.g., telephone and computer use, electronic messaging, smoking regulations, parking, breaks and other related policies).
• Understands, respects and displays sensitivity to culture, age and persons with disabilities.
• Participates actively and positively affects the outcomes of customer service activities.
• Uses effective collaborative strategies as evidenced by developing peer relationships that enable the work group to accomplish the daily workload within the allotted time frame and achieve departmental goals.
• Recognizing and understanding that as a member of an interdependent group, collaboration and compromise is required in order to maintain the effectiveness of the group as a whole to effectively resolve problems.
• Timely notification to Department Manager/Manager of potential problems or concerns. When faced with a problem or concern, is proactive by presenting suggested solutions at the time that the Department Manager/Manager is made aware of the problem or concern.
• Displays teamwork ability to promote cooperation and collaboration; gaining support for programs and goals.
• Supports Patient Rights.
• Displays honesty and respect for others, and respect for the organization as evidenced by treating internal and external customers as the most important part of the job.
• Being sensitive to customer’s emotions, thoughts and feelings.
• Refraining from negative comments of any kind where the public or other customers can hear.
• Taking appropriate actions to resolve the concern.
• Facilitates and enhances communication as evidenced by effective and timely processing of customers’ requests according to hospital and departmental…