Operations & Client Success Assistant
Listed on 2026-10-09
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Administrative/Clerical
Office Administrator/ Coordinator
Title: Operations & Client Success Assistant — World Wise Tutoring
Location: 100% Remote (US work authorization required)
Commitment: 10–20 hrs/week, self-scheduled during business hours, 1099 independent contractor
Pay: $15–$20/hour, based on experience (start at $15/hr for the first 90 days)
Duration: Minimum 1-year commitment required
About the role: World Wise Tutoring is a 13-year-old premium tutoring company (Chicago, Dallas–Fort Worth, Houston, Austin, San Antonio, plus remote) hiring a sharp, discreet, detail-driven Operations Assistant to support the Founder/CEO. This is not a generic admin role — you’ll own real processes that directly affect revenue and client trust, with growing autonomy as you prove out the fundamentals.
What you’ll own:- Tutor matching:
First-pass ranking of tutors to students against our documented rubric, for founder approval - CRM and lead discipline:
Every lead and client fully tracked — source, stage, quote, outcome - Reactivation and referrals:
Reaching out to paused families at the right moments, running our referral-ask process - Client lifecycle:
Onboarding, offboarding, session-log and progress-report audits, payment logging - Institutional research:
Building outreach lists for our growing school/college partnerships program
- Someone unusually organized, careful, and comfortable exercising judgment within a defined process — more important than years of formal “operations” title experience
- Strong, natural writing — you’ll draft outreach that represents the company directly to parents
- High discretion — you’ll handle student records, learning-difference information, and family financial/contact details
- Comfortable with (or quick to learn) CRM-style structured tracking
This is a 1099 independent contractor role. You set your own hours and schedule within the general 10–20 hrs/week range, and are free to take on other clients or work.
Pay: $15.00 – $20.00 per hour
Expected hours: 10.0 — 20.0 per week
Benefits:- Employee discount
- Flexible schedule
- Personal assistant: 1 year (Required)
- Education administration: 1 year (Preferred)
Work Location:
Remote
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