Director, Technology Strategy & Operations

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross‑functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting‑edge solutions in high‑stakes litigation and dispute resolution, world‑class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward‑thinking peers.

The Director, Tech Strategy & Operations is a pivotal member of the Digital & Technology team, responsible for independently managing the operational and capital budgets, processing and tracking vendor agreements and contracts, and overseeing department‑wide administrative functions. This role acts as a strategic partner to the Chief Digital & Technology Officer and other senior leaders, driving cross‑functional initiatives, facilitating executive decision‑making, and ensuring alignment of departmental priorities and firm objectives as well as ensuring seamless operations, compliance, and effective project delivery.

The role serves as a liaison between internal stakeholders, external vendors, and firm leadership, contributing to the strategic and operational success of the Digital & Technology department.

• Partner with the Chief Digital & Technology Officer to develop, communicate, and execute departmental strategies and priorities.

• Drive cross‑functional initiatives and ensure alignment with firm‑wide objectives.

• Monitor progress on strategic projects, proactively identify risks, and recommend solutions.

• Prepare briefing materials, talking points, and executive summaries for leadership meetings.

• Coordinate and facilitate decision‑making processes, ensuring timely follow‑up and accountability.

• Represent the Chief Digital & Technology Officer in meetings and communications as delegated.

• Serve as a key point of contact for internal and external stakeholders, fostering collaboration and information flow.

• Draft and disseminate communications on behalf of department leadership.

• Manage sensitive and confidential matters with discretion.

• Oversee the implementation of departmental policies, procedures, and best practices.

• Lead efforts to improve operational effectiveness and organizational culture.

• Support talent management activities, including onboarding, training, and team development.

• Assist with portfolio management activities, including tracking milestones, supporting documentation, and facilitating communication among project teams and stakeholders.

• Lead or support special projects and initiatives assigned by the Chief Digital & Technology Officer.

• Independently manage and reconcile operational and capital budgets, including monthly reporting, forecasting, and variance analysis. Collaborate with Finance to ensure accuracy and compliance with firm policies.

• Process, track, and maintain vendor agreements, contracts, and invoices. Negotiate terms, monitor contract performance, and ensure timely renewals and compliance with procurement standards.

• Provide high‑level administrative support to department leaders, resolve operational issues, and elevate as necessary. Facilitate travel and expense reimbursements for team leaders and support compliance initiatives.

• Schedule and coordinate department meetings, and project reviews. Track deadlines,…