Commercial Marketing Operations Manager San Jose, CA

Company Overview

Embark on an enriching journey with PROCEPT Bio Robotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders.

That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

Are you energized by the idea of leading and optimizing the operational foundation that fuels a fast-growing commercial organization? As PROCEPT expands the reach of Aquablation therapy, we rely on a robust ecosystem of marketing programs, technology platforms, and field-based assets to bring our solutions to life for surgeons, health systems, and partners across the country.

As our Commercial Marketing Ops Mgr, you will play a critical role in enabling, scaling, and optimizing the operational infrastructure that supports Commercial Marketing and Medical Education programs. This role blends marketing operations, process enablement, systems thinking, and field execution support, ensuring that programs are planned effectively, executed efficiently, and continuously improved through data and insight.

You will serve as a central operational partner across Commercial Marketing, Medical Education, Capital and Utilization Sales, Comm Ops, Field Service Engineering, and external vendors. Whether supporting peer-to-peer education programs, HYDROS Roadshows or national and regional trade shows, your work will help ensure that teams in the field have the tools, systems, assets, and operational clarity needed to deliver world-class experiences.

This is not just an execution role, it is an opportunity to shape how marketing programs are operationalized, measured, and scaled across the commercial organization. If you thrive at the intersection of planning and execution, enjoy improving systems and processes, and want to help accelerate a company transforming care for millions of men, your next adventure begins here.

• Marketing Operations & Field Enablement
• Support the operational planning, organization, and execution of Commercial Marketing and Medical Education programs, serving as an enablement partner rather than a program owner.
• Help translate commercial marketing priorities into scalable operational plans, ensuring readiness across people, processes, systems, and assets.
• Partner with Marketing, Sales, and Operations teams to continuously improve workflows, intake visibility, and execution models.

• Manage the end-to-end deployment workflow for commercial field assets including HYDROS mobility units, Aqua Sim simulators, high- and low-fidelity bench models, and field consumables (e.g., drapes, lube, accessories).
• Coordinate scheduling, packing, shipping, tracking, and retrieval of systems for commercial events, education programs, trainings, and roadshows.
• Maintain real-time dashboards tracking asset availability, location, maintenance status, and upcoming reservations.
• Ensure asset readiness aligns with broader marketing program timelines and priorities.

• Conduct readiness checks and ensure systems meet quality, safety, and functionality standards prior to deployment.
• Establish and manage preventive maintenance cycles in partnership with Field Service Engineering and Commercial Operations.
• Diagnose issues, coordinate needed repairs, and make recommendations on system upgrades or replacements.
• Partner cross-functionally to ensure technical readiness supports program execution and field confidence.

• Standardize shipping workflows, packaging requirements, crate design guidelines, and rep-facing instructions.
• Partner with external logistics vendors and internal teams to increase predictability, and improve asset utilization.
• Own and update SOPs, quick guides, and QR-based video instructions to streamline the rep and customer experience.
• Support vendor coordination and performance management related to marketing program execution and logistics.

• Support the planning, organization, and execution of peer-to-peer education programs, trainings, and internal events, ensuring operational readiness and consistency.
• Provide operational and logistical support, as needed, for national and regional trade shows and large-scale commercial events.
• Partner with Events, Sales, and Medical Education teams to ensure timelines, materials, assets, and systems are aligned.
• Serve as a trusted operational…