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Program Manager II - BPCI

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Cypress HCM
Full Time position
Listed on 2026-10-13
Job specializations:
  • Business
    CRM Systems & Management, Business Development
Salary/Wage Range or Industry Benchmark: 56.34 USD Hourly USD 56.34 HOUR
Job Description & How to Apply Below
Program Manager II - Business Process, Continuous Improvement

Location:

Mostly remote with 1 day in the San Jose office. Also open to 100% remote in US.

Duration: 10/01/2026 - 11/30/2027 (Contract)

Team: ALEU Sales and Field Ops

Job Description
  • We're scaling our Cloud Marketplace program with partners like Microsoft and AWS. The Cloud Marketplace Consulting team is an internal-facing function that enables marketplace transactions and supports partner-driven sales.
  • Act as the bridge between Partner Sales Managers and back-end operations to ensure deals are structured correctly and executed smoothly.
  • This role primarily supports US teams (Bay Area preferred) with some overlap for global stakeholders in APAC and EMEA; success is tied to helping sales teams close revenue through marketplace and cloud tech partnerships.
  • Fast-paced, high-volume role requiring strong attention to detail, ownership, and precise execution.
Responsibilities
  • Marketplace Deal Execution & Consulting:
    Act as subject matter expert on AWS and Microsoft Marketplace programs; partner with sales on pipeline and deal execution; validate deals (product eligibility, structure, compliance); provide consultative guidance on marketplace transactions; track submissions, approvals, and communicate decisions.
  • Program & Team Support:
    Serve as primary liaison for marketplace questions and enablement; improve marketplace processes and Salesforce workflows; manage private offers and track contract timelines; prepare regular updates for sales and leadership.
  • Cross-Functional Operations:
    Work with Legal, Credit, Sales Ops, Finance, Order Management, and others; align stakeholders and resolve blockers to drive deals forward; ensure compliance with internal policies and revenue guidelines.
  • Business Analysis & Reporting:
    Analyze pipeline and marketplace performance to identify trends; build reports using Excel, Salesforce, Power BI, Microsoft Dynamics; maintain strong CRM data hygiene and support campaign tracking.
Qualifications
  • Experience in program management, sales operations, or deal support.
  • Strong understanding of sales processes and deal lifecycle.
  • Subject matter knowledge of AWS and Microsoft Marketplace programs (experience or strong familiarity).
  • Advanced Excel (VLOOKUP) and experience with reporting tools such as Power BI.
  • Familiarity with CRM systems (e.g., Salesforce, Microsoft Dynamics).
  • Proven ability to work in a fast-paced, high-volume environment with strong attention to detail, ownership, and follow-through.
  • Experience collaborating cross-functionally with Legal, Finance, Sales Ops, and Order Management.
  • Flexible to work US time zones and support occasional global overlap.
Compensation
  • Pay Rate: $56.34/hour
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