Operations Manager- San Jose

itD is seeking an Operations Manager to provide business operations coverage for the data center site selection team of a leading global technology company during a planned leave, keeping a weekly internal approvals process on cadence, advancing the implementation and testing of a new portfolio management platform, and sustaining leadership reporting and communications. The ideal candidate will bring deep experience in business operations, program coordination, and process management and a track record of delivering on-time executive approval cycles, accurate reporting, and successful internal tool adoption.

Location:

Remote. Pacific time zone preferred; candidates in Pacific through Eastern time zones will be considered if highly qualified.

Pay Rate: $37.00–$43.83 per hour, depending on experience.

Duration:
Contract, 10 Months

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

• Run the weekly internal approvals cadence end to end, including intake, materials preparation, pre-read routing, tracking, and follow-through.
• Quality-check approval decks and intake submissions against templates, chase down missing information from owners, and coordinate cross‑functional sign‑offs (finance, space, legal, energy) while keeping stakeholders aligned on SLAs.
• Maintain the approvals tracker as the source of truth, and keep the approvals hub site, process documentation, workflow diagrams, and glossary current; support logistics for live deal reviews.
• Serve as business‑side implementation and testing lead for a new portfolio management platform: define and test approval‑workflow requirements, run user testing sessions, triage feedback with engineering, validate data quality, and drive migration of legacy records.
• Draft concise updates, pre‑reads, and announcements for director and VP audiences, tailored to stakeholder preferences, and maintain distribution lists and notification groups.
• Maintain and improve dashboards and recurring reporting on approvals status, pipeline, and cycle time (including 2‑week and 30‑day look‑ahead); produce operating reviews and ad hoc analyses for leadership.
• Document current‑state workflows, surface bottlenecks, implement automation opportunities, and lead change management (comms plans, training, office hours, user guides, adoption tracking).

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast‑track opportunities.

• 5+ years of experience in business operations, program/project coordination, or process management.
• Demonstrated experience running a recurring, deadline‑driven process with executive stakeholders.
• Experience gathering requirements and partnering with engineering or product teams on internal tool implementation and user acceptance testing (UAT).
• Strong written communication, including the ability to write concisely for senior leadership.
• Strong analytical and organizational skills with high attention to detail while managing many parallel work streams.
• Proficiency with Google Workspace (Docs, Sheets, Slides) and project tracking tools.
• Ability to maintain confidentiality and handle highly sensitive information with discretion.

• Experience with internal approval, governance, or capital‑authorization processes.
• Experienc…