Program Manager, Sales & Retail Operations

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

We’re looking for a Program Manager, Sales & Retail Operations to lead the cross-functional programs that keep Roku’s Player and Retail businesses running and scaling. This is not a single-project role — you will own a portfolio of related work streams spanning sales planning and forecasting, retail and customer onboarding, operational systems, and international market expansion, and you will be accountable for how they come together end to end.

You’ll set the roadmap, run the operating cadence, surface dependencies and risks before they become problems, and keep Sales, Retail Strategy, Supply Chain, Finance, IT, and regional teams aligned on what’s shipping and when. We expect this role to use AI as a standard part of the job—to accelerate analysis, draft and maintain documentation, and automate manual steps in our planning and onboarding workflows.

This role is ideal for a builder who is comfortable with ambiguity, translates messy operational problems into repeatable processes, and can move an executive audience to a decision with a clear, well-supported recommendation.

For California Only - The estimated annual salary for this position is between $139,900 - $169,800 annually. Compensation packages vary by candidate and depend on factors such as skill set, certifications, and specific geographic location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

At Roku, we don't just use AI, we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability.

We value curious, adaptable builders who can show how they've used AI, agents, or automation to move faster, improve quality, and scale their impact. Strong candidates can frame problems, guide AI-assisted work, validate output, and learn quickly. Above all, they bring curiosity, adaptability, and sound judgment.

• Program Leadership & Governance:
  Own a portfolio of sales and retail operations programs from intake through launch and benefits realization. Build the roadmap, define milestones and success measures, run the recurring governance cadence, and maintain a single source of truth for status, decisions, and open risks.
• Customer & Retailer Onboarding:
  Lead end-to-end onboarding of new retailers, distributors, and channel partners—account and item setup, EDI and data feeds, forecasting and replenishment rhythms, and operational readiness. Turn each launch into a documented, repeatable playbook rather than a one-off effort.
• Forecasting & Planning Process Ownership:
  Manage the operating cadence behind demand forecasting, sales planning, and allocation. Partner with Sales Operations and Retail Strategy to tighten inputs, timelines, and hand-offs, and drive continuous improvement in forecast accuracy…