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Post-Purchase & Product Program Lead

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: TikTok
Full Time position
Listed on 2026-10-18
Job specializations:
  • Business
    Product Manager
Salary/Wage Range or Industry Benchmark: 108000 - 151000 USD Yearly USD 108000.00 151000.00 YEAR
Job Description & How to Apply Below
Position: Post-Purchase Experience & Product Program Lead

Tik Tok Shop is hiring a Customer Experience & Product Program Manager in San Jose to enhance post-purchase customer experiences. You will partner with Product, Engineering, Design, and Operations to translate insights into product changes and improved service policies.

You will gather feedback, analyze data, and track metrics to measure impact and drive continuous improvements across the customer journey.

We have an opening for a Post-Purchase Experience & Product Program Lead in San Jose, CA, United States within Management & Operations.

The following role is for a Post-Purchase Experience & Product Program Lead with Tik Tok.

Our group is growing, and we are hiring a Post-Purchase Experience & Product Program Lead in San Jose, CA, United States.

This role is for the Post-Purchase Experience & Product Program Lead role at Tik Tok.

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