Customer Service Coordinator

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC, and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our global expansion has created numerous opportunities for talented professionals. We seek passionate engineers, technologists, and business leaders to join us.

Supermicro aims to innovate in technology, with millions of users relying on our products for high performance and efficiency. We are looking for a Customer Service Coordinator to work closely with various departments to meet customer requests promptly. This role requires following work instructions carefully to meet tight schedules. If you are passionate about customer service and seek a great opportunity, join our team!

• Associate's degree preferred but not required
• At least 1 year of experience in Customer Service or related fields preferred
• Excellent written, interpersonal, and organizational skills
• Strong customer service ethic with empathy and ownership
• Detail-oriented with good time management
• Ability to multitask and meet deadlines with minimal supervision
• Team player and independent worker
• Experience in fast-paced environments
• Proficient in MS Office, especially Excel and Outlook
• Experience handling small parts components is a plus

This position requires regular in-office attendance during standard working hours. Candidates should consider commuting distance and be prepared to work at the designated office location.

$21.01 - $28.00 per hour, depending on various factors including location, experience, and skills. Benefits, bonuses, and equity options may also be available.

Supermicro is an Equal Opportunity Employer committed to diversity and inclusion. We provide equal opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital status, pregnancy, genetic information, or other protected statuses.