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Customer Success Mgr./ CSM Client Relationship Manager CRM System

Head of Customer Success & Growth Strategy

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: WeBox
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, CRM System
Job Description & How to Apply Below
A leading intelligent marketplace is seeking a Head of Customer Success to own the Customer Success function, ensuring customer retention and satisfaction. This leadership role involves building and developing a successful Customer Success team, defining scalable processes, and collaborating with Sales and Operations. The ideal candidate has over 5 years in Customer Success and a strong B2B background, alongside people management experience.

This role offers a competitive salary and great benefits, including PTO and a 401K match.
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