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Phone Inventory Specialist

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Solera
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Spanish Customer Service, Bilingual
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Why consider this job opportunity

  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Chance to make a positive impact on clients' lives after disasters
  • Work with a global leader in data and software services
  • Engage in meaningful work by helping individuals navigate the insurance claims process
What to Expect (Job Responsibilities)
  • Interact directly with policyholders and field staff via phone and email to compile lists of damaged personal items
  • Create content lists that meet quality standards for accurate item valuation
  • Evaluate claim details, conduct interviews, and collaborate with policy members to capture total loss contents
  • Perform regular follow‑ups with policyholders to ensure accuracy of inventory records
  • Communicate effectively regarding claim status, required documentation, and next steps in the process
What is Required (Qualifications)
  • Strong organizational skills with the ability to handle multiple projects simultaneously
  • Proficiency in MS Office, especially Excel
  • Ability to type a minimum of 65 WPM
  • Strong data entry skills with a high level of accuracy and attention to detail
  • Customer service experience, especially in dealing with grieving individuals is a plus
How to Stand Out (Preferred Qualifications)
  • Comfortable using web‑based research tools to verify product values and descriptions
  • Bilingual (English/Spanish) is a plus
  • Experience in hospice, funeral, or social work

#Data Services #Insurance Claims #Customer Support #Career Opportunity #Remote Work

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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