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Strategic CSM AI Health SaaS

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: New Resilience LLC
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for AI Health SaaS

New Resilience LLC is seeking a Customer Success Manager to help our customers derive measurable value from our platform and services. You will own the customer relationship after the sale—from onboarding through adoption, renewal, and expansion.

You will lead onboarding, build strong relationships with customer leadership and end users, and proactively identify risks and opportunities to ensure customers achieve their goals with our AI-native CRM and related tools.

As a Strategic CSM for AI Health SaaS, you will play an important part at New Resilience LLC in San Jose, CA, United States.

The position is based in San Jose, CA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

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