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EV Service Advisor — Brand Ambassador & Customer Advocate

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Rivian Automotive
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below

Rivian is seeking a Service Advisor in California (Bay Area) to be the primary contact for owners, guiding them from appointment to handover. You will translate complex vehicle needs into clear, confident communication and coordinate with service teams to ensure a seamless experience.

This level-agnostic posting covers multiple seniorities; the role emphasizes hospitality, process excellence, and brand advocacy while supporting warranty and after-hours service as needed.

Join us at Rivian Automotive as our next EV Service Advisor — Brand Ambassador & Customer Advocate in San Jose, CA, United States.

This posting is for the EV Service Advisor — Brand Ambassador & Customer Advocate role at Rivian Automotive, based in San Jose, CA, United States.

We are looking to fill the EV Service Advisor — Brand Ambassador & Customer Advocate position at Rivian Automotive in San Jose, CA, United States.

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