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On-Site Resident & Retention Specialist

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Irvine Company
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: On-Site Resident Experience & Retention Specialist

Irvine Company Apartment Communities in California seeks a on-site Resident Relations Associate to deliver exceptional service to residents and support leasing activities.

You will handle move-ins/outs, renewals, and inquiries, recording feedback in One Site, monitoring ratings, and assisting with leasing tasks. The role emphasizes strong communication, reliability, and coordination across teams, with weekend/evening shifts as needed.

Our team is growing, and we are hiring a On-Site Resident Experience & Retention Specialist in San Jose, CA, United States.

We have an opening for a On-Site Resident Experience & Retention Specialist in San Jose, CA, United States within Marketing & Media, Sales.

This role, On-Site Resident Experience & Retention Specialist at Irvine Company, could be your next move.

Are you ready to take on the On-Site Resident Experience & Retention Specialist role at Irvine Company?

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