Guest Experience Specialist; Retail Customer Service
Listed on 2026-10-13
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep -
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales
Nordstrom, Inc. is seeking a customer-focused associate to contribute to an exceptional in-store experience in San Jose, CA. You will handle returns, support order pickup, and process transactions with accuracy, while mentoring new hires on POS procedures.
The role emphasizes relationship-building with customers and teammates, multi-tasking in a fast-paced environment, and secure handling of customer information. Evening and weekend hours may apply.
The Guest Experience Specialist (Retail Customer Service) role at Nordstrom, Inc. is now open for applications in San Jose, CA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Guest Experience Specialist (Retail Customer Service) role at Nordstrom, Inc., based in San Jose, CA, United States.
We are looking to fill the Guest Experience Specialist (Retail Customer Service) position at Nordstrom, Inc. in San Jose, CA, United States.
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