System Engineer

Location: San Jose, California, United States

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

The System Engineer is responsible for the project/server/network hardware. This role involves server hardware, network, and benchmarking. The engineer will play a critical role in ensuring that the project are properly built, setup and tested to meet the technical requirements of their operations.

• Travel to customer data centers, both local and remote, to perform hardware installations
• Rack and stack server hardware following established guidelines, ensuring proper alignment and organization within server racks
• Install and configure network equipment, including switches, routers, and firewalls, adhering to manufacturer specifications
• Build network topologies according to customer specific guidelines and restraints.
• Cooperate with cross-functional teams to ensure build quality and meeting performance test standards
• Demonstrate a strong understanding of server and network hardware components, configurations, and installation procedures
• Troubleshoot hardware issues, diagnosing, and resolving problems that may arise during build, FAI, installations and deployment
• Maintain accurate and up-to-date records of hardware installations, cable layouts, and network configurations
• System and Rack level MLperf, HPC Benchmarking experience
• Communicate effectively with customers, understanding their technical requirements and ensuring their satisfaction with the installation process.
• Collaborate with customer teams to coordinate installation schedules, downtime, and other logistical considerations
• Ensure compliance with safety guidelines and protocols during installations
• Perform quality checks on installed hardware and cables to ensure optimal performance, integrity, and longevity
• Address any deficiencies or issues promptly, taking corrective actions as necessary

• Bachelor's degree in Computer Engineering, Mechanical Engineering or related field
• 1+ years experiences with datacenter server, software, benchmark preferred
• Experience in data center hardware, network, platform setup preferred
• Knowledge of server components, network devices, and testing programs
• Ability to read and interpret technical drawings, schematics, and diagrams
• Excellent problem-solving skills and attention to detail
• Strong communication and customer interaction skills
• Ability to work independently and manage time effectively, especially during travel
• Physical ability to lift and maneuver heavy equipment and perform installation tasks in a data center environment
• Flexibility to travel frequently and work outside normal business hours when required

$84,000 - $105,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.