Personal Banker

Be a part of one of the most successful financial institutions in the country!

Star One Credit Union is one of Silicon Valley's largest member‑owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by the America's Credit Unions for providing the highest direct financial benefit to the members we serve.

We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!

• 401(k) Plan, Match, and Profit Sharing
• Education Assistance
• Employee Loan Discounts
• Medical, Dental, and Vision (Effective date of hire)
• Paid Holidays
• Paid Time Off Program
• Staff Incentive Variable Pay (Bonus)

Job Title: Personal Banker

Hours: Monday-Thursday 8:45 a.m. – 5:30 p.m., Friday 8:45 a.m. – 6:30 p.m., and rotating Saturdays 8:30 a.m. – 2:45 p.m. (with a day off during the week)

Salary Range: $51,200 – $70,300 (base pay). Compensation will be based on candidate qualifications.

• Responsible for providing consultative member support during the new account and consumer loan application process.
• Reviews and analyzes loan applications and supporting documentation.
• Advises members of policies, rates and terms.
• Acts as a primary contact for members by providing application status and collecting documentation.
• Books consumer loans, disburses funds and explains loan documents and approved loan terms.
• Completes member requests for loan modifications.
• Provides account and loan servicing support as needed.
• Stays informed of all products, services and operational procedures.
• Supports community and business development efforts.
• Processes all transaction requests and provides assistance to other branches and departments as needed.

• Two to four years of current and progressive experience within a financial institution, preferably in a personal banking role.
• Sales and service experience in a branch environment is preferred.
• Bachelor’s degree in Business Administration, Accounting, Finance, or the equivalent level of education and experience.
• Notary designation required.
• Mortgage Loan Originator (MLO) registration is required upon employment.
• MUST HAVE GOOD CREDIT.

• Strong written and verbal communication skills.
• Ability to learn and retain banking regulatory information and requirements.
• Proficiency with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.
• Fosters and maintains a strong service culture by providing excellent internal and external service.
• Ability to work in a fast‑paced environment while handling multiple tasks and competing priorities.
• Strong team player with the ability to work in a diverse group or as an individual contributor.

We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled.