Phlebotomist and Lab Assistant

Job Summary

San José State University’s Student Wellness Center (SWC) is seeking a Phlebotomist and Lab Assistant to support student access to laboratory testing and contribute to high-quality, student-centered healthcare services. Reporting to the Clinic Manager and receiving work direction from the Clinical Lab Scientist, this position performs phlebotomy and laboratory support services in accordance with established protocols and licensing requirements. The incumbent works collaboratively with clinical and administrative staff to collect and process specimens, support laboratory operations, and ensure a safe, efficient, and positive experience for student patients.

• Perform phlebotomy services, including venipuncture and skin punctures, and collect specimens according to provider orders
• Process, label, and prepare laboratory specimens for in-house and external testing
• Perform basic and Clinical Laboratory Improvement Amendments (CLIA) waived laboratory tests as permitted by training and licensure
• Enter and maintain accurate patient and laboratory information in electronic medical records
• Assist with laboratory inventory, equipment maintenance, sterilization, and infection control procedures
• Support patient flow and assist clinic staff during periods of high patient volume
• Communicate with vendors, external laboratories, and SWC staff to support laboratory operations
• Participate in meetings, training, and quality improvement initiatives

• Knowledge of clinical laboratory operations and equipment
• Knowledge of or ability to quickly learn laboratory safety and quality assurance practices, understand the hazards of specimen handling, and initiate appropriate safety or emergency procedures
• General knowledge of anatomy and physiology and medical terminology appropriate to the duties assigned and laboratory operations
• Proficiency in specimen collection and phlebotomy, including proper venipuncture and capillary puncture techniques
• Ability to perform assigned medical technical support services, standard tests, and limited CLIA-waived procedures with accuracy and attention to detail
• General knowledge of and ability to comply with applicable laws and regulations, including those governing clinical laboratory operations, CLIA-waived testing, patient confidentiality, and related state and federal requirements
• Ability to collect and compile medical histories and related data, ensuring accuracy in documentation, data entry, and recorded information
• Strong administrative and organizational skills and the ability to troubleshoot office administration issues, prioritize multiple tasks, and anticipate problems and their broader impacts
• Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
• Effective communication across a variety of venues, including the ability to compose and appropriately format correspondence
• Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist
• Ability to maintain confidentiality and appropriate manage sensitive communications involving patients, employees, and external agencies

• High school diploma or equivalent
• Possess and maintain valid certification as a Certified Phlebotomy Technician I, as defined by the California Department of Health Services, which permits the incumbent to perform skin punctures and venipuncture
• Six (6) to twelve (12) months of related experience in a healthcare setting or equivalent combination of education and experience which provides the required knowledge and abilities

• At least two (2) years of working in the healthcare field, with at least one year in phlebotomy
• At least one (1) year of demonstrated experience providing operational assistance to a laboratory, including schedules and communication with patients
• At least one (1) year of demonstrated experience processing laboratory tests under supervision and appropriate to licensure

Classification:
Phlebotomist/Clinical Laboratory Assistant

Anticipated Hiring Range:…