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Guest Experience Specialist — Front Desk & Reservations

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Johnson Hospitality LLC
Full Time position
Listed on 2026-10-21
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Johnson Hospitality LLC seeks a friendly front desk professional to welcome guests, manage check-ins/outs, and handle reservations with accuracy. You will process charges, maintain guest accounts, and assist guests with information about local attractions and hotel services.

Strong communication and cash-handling skills, plus experience with a PMS and hotel phone system, are desired to ensure smooth front desk operations and guest satisfaction.

We would love to welcome a new Guest Experience Specialist — Front Desk & Reservations to our organisation in San Jose, CA, United States.

We are looking to fill the Guest Experience Specialist — Front Desk & Reservations position at Johnson Hospitality LLC in San Jose, CA, United States.

The Guest Experience Specialist — Front Desk & Reservations role at Johnson Hospitality LLC is now open for applications in San Jose, CA, United States.

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