Immigration Partner - San Jose

Responsibilities

Tik Tok seeks an experienced Immigration Partner to support our workforce, focusing on U.S. immigration policy compliance, process optimization, and employee experience. This role will act as the primary subject matter expert for U.S. immigration matters, lead the integration of immigration processes into the Tik Tok framework, and serve as a trusted advisor to visa holding employees and cross-functional teams. You will collaborate with external vendors to streamline paperwork while ensuring alignment with federal/state regulations.

This role offers the opportunity to drive impactful process changes in a fast-paced tech environment and grow with a global leader in digital creativity.

What You’ll Do:

• Serve as the go-to SME for U.S. government immigration policies (H-1B, O-1, L-1, green card processes, etc.) and ensure ongoing compliance with regulatory changes.
• Advise leadership on emerging immigration trends, risks, and strategic implications for Tik Tok’s workforce.
• Lead end-to-end integration of immigration processes into the Tik Tok framework, ensuring efficiency and alignment with internal standards. Continuously update processes to reflect new regulations and industry best practices.
• Collaborate with external vendors to outsource routine visa paperwork, while overseeing quality control and vendor performance.
• Engage with visa holding employee population to address concerns, provide clear guidance, and offer calm, articulate support during high-stakes processes. Develop and deliver employee education resources (workshops, FAQs, newsletters) to demystify immigration processes and policy changes.
• Partner with HRBPs, talent acquisition teams, legal counsel, and department leaders to resolve complex immigration issues and support hiring/retention goals. Manage critical immigration issues (e.g., visa denials, policy changes like travel bans) and implement mitigation strategies to minimize impact on employees and business operations.
• Coordinate with global teams to facilitate inbound international transfers and ensure compliance with cross-border rules.
• Monitor and report on immigration metrics (visa approval rates, processing times, regulatory violations) to internal stakeholders. Conduct periodic audits to ensure adherence to federal/state laws and company internal policies.

• 5+ years experience as an Immigration specialist either in-house or a business immigration law firm.
• Law background (paralegal certification or non-practicing bar admission preferred) with expertise in U.S. immigration.
• Proven track record as an SME on U.S. government immigration policies and compliance.
• Exceptional communication skills—able to explain complex processes calmly and clearly to diverse audiences.
• Experience supporting large teams (100+ employees) with immigration needs.

• Experience working at large, matrixed, complex organizations.
• Familiarity with cross-border immigration processes (inbound/outbound transfers).
• Data analytics skills to track and report on immigration metrics.
• Prior experience collaborating with external vendors and legal teams.
• Ability to work with precision, care and urgency while dealing with both routine and highly complex immigration cases.

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace…