Sr. Technical Product Manager; TPM

Join a team that is changing millions of lives. Transforming smiles, changing lives. At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation.

Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. Ready to join us? About this opportunity As a Sr. Technical Product Manager(TPM), your creative & analytical thinking and understanding of human behavior drive your need to fully define and understand the opportunity/problem space first before you conceptualize and design solutions. Our ideal candidate is a creative self-starter, with the passion, drive and focus to create a unique experience for our customers that they love.

You understand that any new technology solution needs to be supported by well-defined processes and rounded up by a stellar service offering. To succeed you need to be motivated by putting your customers first; you understand what the customers need; and you do not rest until it is delivered. You are detail-driven, with a strong technical background and excellent problem-solving skills.

You have a solid understanding of project management fundamentals (e.g. business case, risk management, schedule management, and negotiation). You are comfortable briefing senior leadership, even when you have bad news; you can communicate effectively with business and technical teams both verbally and in writing. In this role, you will… Understand customer needs, the competitive landscape, and technology trends, and use this information to define the overall product, service & support strategy.

Be a rock star evangelist of scalable technical solutions and drive messaging with marketing, sales and other business partners. Provide guidance and drive cross-functional initiatives & alignment with key partner organizations (e.g., product marketing, sales finance, operations, and engineering teams) Provide analytical, strategic-thinking and leadership support that enables the executive team to isolate business issues; be proactive in providing recommendations for implementing solutions.

Elicit requirements from internal customers (product management, operations, finance, sales, and engineering teams), synthesize and document them into epics/stories for the product backlog Clearly articulates and clarifies detailed business requirements that are intended for engineering and user interface design teams to build new software. Use your technical knowledge to work across various stakeholders and business functions to identify, define and deliver end-to-end technical business solutions that meet critical business needs Design the future-state that includes end-to-end business process flows, data flows and heat maps.

Ability to do high-level system design and message flows to represent the implementation of the requirements Interface with various technology teams and business stakeholders to gather complete requirements and converting them to functional specs, prioritizing, and driving execution. Collaborates with business stakeholders and engineering teams to review designs, prioritize features, clarify scope, and negotiate trade-offs as required to meet schedule and resourcing challenges.

Articulate business and customer value to development team and use it to guide prioritization Work within or across multiple project teams to ensure that blockers are resolved, and communication gaps are plugged quickly and efficiently. Guide teams through changes in priorities and milestones at the direction of executive sponsors for your projects Assist the product, engineering, and scrum team during regular ceremonies: feature review, grooming, sprint plans and demos by being the voice of the customer and communicating the value behind each product and prioritization decision Work collaboratively with stakeholders to identify project objectives, scope, dependencies and risks for projects.

Assist in identifying risks and…