Director, Forward Deployed AI Engineering

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Join our "Dev Ops for Content" revolution as we partner with global brands and agencies to transform their end-to-end creative workflows - from ideation to activation - to deliver AI-powered content services with speed, scale, and governance. We are developing new applications and platforms to unlock the GenAI-powered Content Supply Chain.

As Director, Forward Deployed AI Engineering, you'll build and inspire a high-velocity team of AI native engineers to deliver enterprise-grade, generative AI customer solutions that drive measurable creative and marketing business impact.

You'll play a critical role in developing repeatable and scalable methods for rapid prototyping and implementation, removing barriers to success, and resolving customer challenges quickly. This role requires strong leadership and collaboration skills, mastery of GenAI innovations, and customer‑centricity to drive rapid adoption and value realization for our most strategic customers. You'll serve as the ultimate Product and Engineering advocate, feeding back customer‑proven use cases and solutions.

If you're energized by scaling teams, innovating rapidly, and translating AI research into real‑world value, this is your stage!

• Lead & Sponsor: Recruit, develop, and empower a high‑performing forward deployed engineering team; act as executive sponsor on strategic accounts to ensure flawless delivery, customer enablement, and deliver clear business value.
• Set Technical Vision & Standards: Define modular patterns, reusable frameworks, and architecture playbooks that drive consistency, scalability, and speed across all engagements.
• Enable Rapid Innovation: Define and refine scalable prototyping methods and CI/CD patterns that accelerate time‑to‑value for GenAI content supply chain and creative automation use cases.
• Champion the Voice of the Customer: Streamline feedback intake‑turning frontline customer insights into actionable product, marketing, and research priorities.
• Stay ahead of AI Trends: Stay current on advancements in generative AI, creative tooling, and performance marketing to continuously evolve team capabilities and offerings.
• Oversee Solution Delivery: Guide forward deployed engineers in designing, prototyping, and deploying enterprise‑grade GenAI applications‑balancing innovation with reusable assets and scalable patterns.
• Align with Core Teams: Partner with Adobe Product, Engineering, and Research to influence roadmaps, codevelop integrations, productize high‑value customer solutions, and deploy new features.
• Cultivate Culture: Foster a high‑performance, customer obsessed culture-mentoring your team with positivity, accountability, and growth paths.
• Evangelize & Scale: Share standard methodologies, lead internal workshops, and catalyze generative AI adoption across Adobe's presales, post sales, and customer success teams.

• Seasoned Leader: 15+ years in professional services or consulting in product/software company, with 5+ years in team leadership roles. Experience with martech and AI software vendors is strongly preferred.
• GenAI & Platform Expertise: Understanding and experience with Adobe Firefly, Adobe Experience Cloud, Adobe Creative Cloud, Gen Studio for Performance Marketing, Custom Models, third‑party AI models, and Cloud platform technologies.
• Practitioner
  
  Experience:
  
  Adept at translating customers' business and technical requirements into solutions and effectively positioning solution value. Proven ability to…