Site Reliability Engineer, Product - USDS

Site Reliability Engineer, Product - USDS

Responsibilities

• Gain a solid understanding of the various components and services that power the Tik Tok experience.
• Maintain services to meet SLAs and SLOs by measuring and monitoring availability, performance, and overall system health.
• Participate as part of a global team to support site‑up issues, ensuring services are reliable, fault‑tolerant, efficiently scalable, and cost‑effective.
• Scale systems sustainability through automation; evolve systems reliability, efficiency, and velocity by pushing for changes.
• Provide user support, incident responses, and post‑mortems.

Qualifications

• Bachelor's or above degree in Computer Science or a related technical discipline with 2+ years experience in the deployment and administration of large‑scale distributed systems. This role is open to graduates.
• Strong understanding of Unix/Linux operating systems internals and administration, networking (TCP/IP, routing, network topologies and hardware), storage systems, and database systems.
• Experience in one or more programming languages such as C, C++, Java, Python, Go, Ruby, Rust, JavaScript.
• Experience in debugging and optimizing code and automating routine tasks.
• Experience in development, testing, deployment and administration of one or more of the following systems:
  Nginx, Kubernetes, Docker, Open Stack, Hadoop, Spark, Flink, Kafka.
• Experience in designing and analyzing large‑scale distributed systems is preferred.
• Strong skills in problem solving and communication.

Tik Tok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of Tik Tok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the Tik Tok platform and U.S. user data, so millions of Americans can continue turning to Tik Tok to learn something new, earn a living, express themselves creatively, or be entertained.

The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Join us.

Compensation Description (Annually). The base salary range for this position in the selected city is $118,657 – $259,200 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the…