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Technical Project Manager
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-01
Listing for:
Tessera Labs
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Project Manager, Technical Support
Job Description & How to Apply Below
Tessera Labs
Base Pay Range: $200,000 – $250,000 per year
Tessera Labs is redefining how enterprises modernize their most complex systems. Backed by Foundation Capital and built by leaders in AI and enterprise transformation, Tessera delivers governed, multi-agent AI built specifically for ERP modernization. We compress ERP modernization from years to weeks, accelerating data harmonization, remediating legacy code, orchestrating workflows across ERP/CRM/Finance stacks, and safeguarding operations with audit‑ready governance.
Our Mission:
Modernize global enterprises safely, automatically, and at unprecedented speed. We move fast, own outcomes end‑to‑end, and build at the frontier of applied AI for large‑scale transformation.
Role
Summary:
The Technical Project Manager (TPM) is the operational and technical leader ensuring that Tessera’s multi‑agent AI solutions are delivered predictably, safely, and successfully across complex enterprise environments. Unlike a traditional project manager, this role requires significant technical depth: you must understand enterprise system architectures, data flows, integrations, and AI‑driven automation; speak fluently with customer technical teams and Tessera’s AI, data, and engineering teams;
provide technical guidance during issue resolution, support architecture discussions, and ensure teams stay aligned on what is required and technically feasible. You will also lead delivery pods composed of Forward‑Deployed Engineers, Data Engineers, and Solution Architects to execute modernization programs across ERP and connected systems.
Key Responsibilities:
• Technical Program Leadership & Delivery
• Own end‑to‑end delivery of multi‑agent AI modernization programs across ERP, CRM, and various Enterprise systems.
• Lead a cross‑functional delivery pod (Forward‑Deployed Engineers, Data Engineers, Solution Architects) to drive technical execution and customer outcomes.
• Engage deeply in technical discussions about data quality, integration methods, system landscapes and governance.
• Translate ambiguous enterprise requirements into clear, technical scopes, milestones, dependencies, and risk structures.
• Technical Communication & Cross‑System Alignment
• Act as the technical bridge between customer engineering teams and Tessera’s AI/product/engineering organizations.
• Communicate architectures, technical decisions, constraints, and trade‑offs clearly to both technical and non‑technical stakeholders.
• Facilitate discovery workshops where you interpret complex system landscapes and ensure technical alignment.
• Execution Management & Process Optimization
• Drive Agile workflows (Jira) with discipline and structure to achieve predictable delivery.
• Anticipate technical and operational risks; create clear mitigation plans.
• Implement best practices for scaling multi‑agent AI delivery across customers.
• Track KPIs, delivery velocity, quality metrics, and execution health.
• Enterprise‑Grade Governance & Deployment
• Ensure delivery meets enterprise standards for security, compliance, auditability, and change governance.
• Oversee technical prerequisites for integration across enterprise systems, e.g., SAP, Salesforce, Workday, Snowflake, and other enterprise platforms.
• Maintain accurate and detailed documentation: architecture decisions, runbooks, test plans, integration specs, and release docs.
• Customer Engagement, Escalation, & Problem Solving
• Serve as the primary technical operations contact during onboarding, implementation, and expansion.
• Manage customer escalations; coordinate engineering response with clear, timely communication.
• Partner closely with customer IT and transformation teams to drive alignment and unblock technical issues.
• Startup Mindset & Extreme Ownership
• Operate in a high‑velocity, high‑ambiguity environment.
• Bring structure, clarity, and momentum to evolving customer needs.
• Travel to customer sites for workshops, solution design, and program oversight.
Technical & Domain
Skills:
• Technical Communication & Architecture Understanding
- Ability to read, understand, and explain technical concepts.
- Comfort discussing system…
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