Senior Security System Project Engineer

Overview

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world‑class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Senior Security System Project Engineer, assigned to a specific client, will be a key contributor to the overall physical security technology stack. The Engineer supports the architecture, health, programming, and development cycles of the physical security hardware and applications, from front‑end to back‑end. This role drives innovation and operational efficiencies by deploying emerging technologies, building deep integrations, and creating seamless experiences for end‑users.

As a physical security subject matter expert, there is a direct impact on the design of the client’s next‑generation facilities through project management, providing technical guidance, and solving large‑scale implementation issues while developing and communicating security design requirements to internal and external project partners.

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Maintain a deep understanding of Genetec architecture and deployment infrastructure to ensure the integrity and reliability of the security system's functionality.
• Apply advanced troubleshooting capabilities with Windows, Linux, and cloud server deployments and possess nimble bug fix skills to ensure smooth deployment and seamless recovery during incidents or outages.
• Design and implement comprehensive physical security systems, including access control, CCTV, intrusion detection, and alarm systems, while ensuring scalability, reliability, and compliance with industry standards.
• Provide advanced technical support, troubleshoot complex issues, and develop maintenance schedules to ensure the reliability and performance of security systems.
• Ensure seamless integration of security systems with IT infrastructure, collaborate with IT teams, and conduct regular audits to maintain compliance with regulations and improve security practices.
• Plan, direct, and execute physical security system design and integration efforts, including the management of all security systems documentation, such as as‑built plans, maintenance and repairs, and project close‑out.
• Collaborate with construction and project‑related teams to ensure all pre‑development scopes of work are established and executed, and track all project‑related issues, dependencies, and work with project team members to follow up on issues and status to ensure proper resolution.
• Partner with providers and vendors to discover and remediate vulnerabilities in security technologies.
• Assist with the development and management of vendor and provider efficiency and delivery quality through the creation and implementation of KPIs.
• Employ effective time management for systems programming, commissioning, and testing of devices spanning time zones including AMER/EMEA/APAC regions.
• Monitor team chat groups for after‑hours project support and system maintenance‑related troubleshooting.
• Manage physical/logical infrastructure which supports PACS, VMS, and a myriad of other systems, including maintenance support, installation of new systems, and other proactive initiatives to ensure systems are functioning with optimal performance with minimal downtime, as well as meeting and exceeding program SLAs.
• Assign and resolve system user issues as they arise through the system ticketing process.
• Perform audits of systems and policies and maintain tracking lists of all system issues proactively while implementing solutions along the way.
• Communicate internally with other technology partners, Project Leads, and externally with integrators.
• Provide system support to integrators on security technologies, including access…