Service Delivery Manager

Service Delivery Manager

Location:

San Jose, CA (hybrid - 3 days)

Role Summary

We are looking for a Service Delivery Manager with experience in data, AI, and project management to lead end‑to‑end delivery, provide solutions to clients, and manage offshore teams.

Responsibilities

• Prefer someone with strong Data background, who has worked hands on (started with Data development skills eg.

SQL/Hadoop/BQ etc) & added experience as a Data scientist or AI related Skills & evolved as a project manager or delivery manager role, should be able to provide solutions to the client.

• Must Have - Google Cloud Platform BQ, AI/ML, Agentic AI, SAC Analytics

• Flexibility: work with offshore (India) team

• Expectations: estimation of new project, providing solutions to client etc.

• Should have more than 10+ years of experience and have extended experience in running projects end to end.

• Experience in implementation of GenAI based delivery / Agentic AI / AI Ops is mandatory. It should not be limited to using only AI Assistants.

• Project Planning & Execution

• Team & Stakeholder Management

• Risk & Issue Management

• Quality & Compliance

• Reporting & Documentation

Qualifications

• 10+ years experience in project delivery management.

• Strong data background with SQL/Hadoop/BQ, AI/ML expertise.

• Experience with GCP, SAC analytics, Agentic AI, GenAI delivery.

• Leadership in managing offshore and hybrid teams.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Project Management and Information Technology

Industry

Software Development

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