Senior Product Manager; AI Safety Frameworks - Safety Product; San Jose

Position: Senior Product Manager (AI Safety Frameworks) - TikTok Safety Product (San Jose)
Senior Product Manager (AI Safety Frameworks) - Tik Tok Safety Product (San Jose)

About the Team

The Safety Product (or Platform Responsibility) team is at the forefront of building and optimizing content safety systems. With a focus on optimizing and advancing content safety, we leverage advanced large language models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

Responsibilities

• Lead the design and execution of AI‑driven safety frameworks that translate policy and risk requirements into scalable product solutions;

• Drive complex projects independently, define the roadmap for AI‑based safety products, set measurable success metrics, and ensure continuous iteration and improvement;

• Collaborate with cross‑functional partners (ML engineers, data scientists, policy experts, operations) to develop structured, interpretable, and automated systems that strengthen platform safety and governance;

• Apply data analysis, natural language processing, and large‑scale machine learning methodologies to identify risky content (e.g., violence, fraud, abuse) and design product strategies to mitigate harm;

• Establish workflows to analyze, prioritize, and validate AI‑based governance solutions across global markets.

Qualifications

Minimum Qualifications

• 3+ years of product management experience in consumer‑facing mobile/web companies, ideally in AI/ML or Trust & Safety domains.

• Hands‑on experience working with AI/ML systems or NLP technologies, and ability to translate model capabilities into product solutions.

• Proven track record of delivering impactful products and/or process improvements that enhance safety, governance, or user experience.

• Strong data analysis skills, with the ability to evaluate AI/ML model quality, interpret trade‑offs, and guide iteration.

• Excellent communication and project management skills, capable of influencing and aligning cross‑functional stakeholders.

Preferred Qualifications

• Prior experience in Trust & Safety, safety‑by‑design, or risk/governance products.

• Familiarity with online safety regulations, AI policy trends, and emerging governance practices in the tech industry.

• Experience managing products with safety‑related metrics (e.g., precision/recall, error trade‑offs, governance impact).

• Experience with human‑in‑the‑loop and machine moderation systems for reducing harmful content.

• Experience working with international teams across diverse markets, time zones, and cultural contexts.

About Tik Tok

Tik Tok is the leading destination for short‑form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people.

We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless.

Join us.

Diversity & Inclusion

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities…