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Support Lead - Escalations & Analytics
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-05
Listing for:
TikTok
Full Time
position Listed on 2026-01-05
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A global tech company is seeking a Payment Customer Support Specialist to manage and support payment-related inquiries for users. The role involves monitoring support queues, resolving complex issues, and improving overall performance metrics. Ideal candidates will have experience in customer support, particularly in payments or financial technology, and strong analytical and communication skills. Additional benefits include comprehensive medical coverage and generous paid time off, promoting a supportive work environment.
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